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Commsoft Technologies > Case Studies > Pilot P.B. Inc. Implements Fidelio ERP for Enhanced Business Operations
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Pilot P.B. Inc. Implements Fidelio ERP for Enhanced Business Operations

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Equipment & Machinery
Applicable Functions
  • Business Operation
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
The Challenge
Pilot P.B., a company specializing in industrial equipment distribution, was operating with an in-house system that lacked flexibility and could only be maintained by one person. This system was not capable of supporting the company's future needs as it sought to become more efficient and profitable. The company was in need of an advanced management solution that was based on reliable technologies.
About The Customer
Pilot P.B. Inc. is a company that specializes in the distribution of industrial equipment. The company was founded in 1903 and is located in Boucherville. It primarily sells its products in Quebec, with its customer base mainly in the aeronautics and tooling industry. Pilot P.B. offers more than half a million high-end products to its customers. The company has 25 employees and is led by CEO Lorraine Boucher.
The Solution
Pilot P.B. chose to implement the Fidelio ERP system. This system is fully integrated across the company and is Canadian-made. The Fidelio team of specialists understood Pilot B.P's needs and were able to meet both current and future requirements. The ERP system could be customized based on specific expectations and provided accurate information throughout the system. It also automated the process of changing price lists.
Operational Impact
  • Reduced manual entry errors
  • Increased automation of business processes
  • A nearly paperless environment
Quantitative Benefit
  • 100% implementation success
  • 20 years of experience
  • 2500+ active users

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