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Intelex > Case Studies > PostLinx Attains ISO 9001 Certification, Simplifies NCR and CAPA Tracking with Intelex
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PostLinx Attains ISO 9001 Certification, Simplifies NCR and CAPA Tracking with Intelex

Applicable Functions
  • Quality Assurance
Use Cases
  • Regulatory Compliance Monitoring
Services
  • System Integration
  • Training
The Challenge
PostLinx was aiming to attain ISO 9001 Quality Management System certification in a timely manner and sustain the certification thereafter. The company wanted to effectively track and report nonconformances and ensure all nonconformances/corrective actions were adequately managed. They also needed to centrally maintain all relevant documentation to facilitate the consolidation of information, ease of sharing information, and make the most up-to-date information available for each user, all within a single system.
About The Customer
PostLinx is a company that was seeking to attain ISO 9001 Quality Management System certification. They wanted to effectively track and report nonconformances and ensure all nonconformances/corrective actions were adequately managed. The company also needed to centrally maintain all relevant documentation to facilitate the consolidation of information, ease of sharing information, and make the most up-to-date information available for each user, all within a single system. The company was looking for a solution that could help them achieve these goals in a timely manner.
The Solution
PostLinx implemented the Intelex Quality Management System with a special focus on Nonconformance, Corrective/Preventative Actions, and Document Control. They are currently managing more than 200 documents in Document Control. Intelex’s knowledgeable technical support facilitated seamless implementation of the system. Effective on-site training by Intelex staff enabled rapid deployment and usage of the solution by approximately 40 users at Postlinx.
Operational Impact
  • Achieved ISO 9001 certification within 9 months.
  • Ability to sustain ISO compliance and pass annual certification audits.
  • Achieved the desired level of efficiency regarding nonconformances and corrective actions tracking, managing and reporting.
Quantitative Benefit
  • Achieved ISO 9001 certification within 9 months.
  • Managing more than 200 documents in Document Control.

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