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IBM > Case Studies > Private healthcare cloud infrastructure launched for secure medical services provisioning
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Private healthcare cloud infrastructure launched for secure medical services provisioning

Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Logistics & Transportation
  • Maintenance
Use Cases
  • Remote Asset Management
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
The Challenge
KPJ Healthcare used cost-intensive server and storage technology to support core applications, including its hospital information system and financial applications. These siloed, geographically dispersed and isolated platforms hindered clinical decision-making and business processes. The organization needed a solution that would consolidate and unify its vast medical records and associated medical information network.
About The Customer
Established in 1981 and headquartered in Kuala Lumpur, Malaysia, KPJ Healthcare Berhad is a private healthcare provider. The organization operates 25 hospitals in Malaysia, two in Indonesia, one in Bangladesh and a majority share of a hospital in Thailand. The KPJ portfolio provides hospital management, healthcare technical services, hospital development and commissioning, nursing, health sciences, professional healthcare education, pathology services, central procurement and retail pharmacy services.
The Solution
KPJ developed a private cloud solution for its primary and secondary data centers in Malaysia and its four hospitals abroad, enabling it to consolidate and unify its vast medical records and associated medical information network. The secure cloud infrastructure helps the organization provide better services to patients and their families and operate at a reduced cost with greater efficiency, reliability and flexibility. With real-time access to data at the point of care (POC), clinicians can make critical decisions more quickly and improve outcomes.
Operational Impact
  • The solution enables infrastructure provisioning within 48 hours versus weeks or months required by the previous solution.
  • The cloud infrastructure improves recovery point objective (RPO) from 24 hours to 1 hour, a 95 percent reduction.
  • Reduces recovery time objective (RTO) from four hours to less than one hour, a 75 percent improvement.
Quantitative Benefit
  • Infrastructure provisioning time reduced from weeks or months to 48 hours.
  • Recovery point objective (RPO) improved from 24 hours to 1 hour, a 95 percent reduction.
  • Recovery time objective (RTO) reduced from four hours to less than one hour, a 75 percent improvement.

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