Download PDF
Professional Services Firm Ensures Secure and Successful IPv6 Deployments for Customers with the OptiView XG Network Analysis Tablet
Technology Category
- Networks & Connectivity - Ethernet
- Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Remote Collaboration
Services
- System Integration
- Training
The Challenge
Nephos6, a professional services firm specializing in IPv6 and Cloud Computing, was tasked with quickly building a network capable of demonstrating multiple key IPv6 technologies in support of customer training and transaction programs. The challenge was to validate and test designs, manage and troubleshoot deployments, and monitor for unauthorized/rogue IPv6 Devices. The company needed a comprehensive, portable, and remotely accessible tool to support these key activities. The company was looking for a tool that could provide fast and accurate device discovery, identification of tunneling protocols, and easy-to-use tools for troubleshooting integration issues.
About The Customer
Nephos6, Inc. is an IPv6 and Cloud Computing Professional Services firm located in Raleigh, NC. The company was founded by a number of industry experts with significant deployment experience in IPv6 (and cloud computing). The company uses a five-stage methodology to manage the IPv6 integration effort for enterprises and service providers. The first four stages involve cultivating a common understanding of the current environment, aligning business and technical drivers, assessing the IT infrastructure and support systems for IPv6 support capability, and developing architectures and plans for deployment. The fifth stage, Implementation, sees the rollout of IPv6, in a controlled but progressive manner.
The Solution
Nephos6 used the OptiView XG Network Analysis Tablet from NETSCOUT to support their IPv6 deployment. The OptiView XG Network Analysis Tablet reduced deployment time by providing fast and accurate device discovery, identification of tunneling protocols, and easy-to-use tools for troubleshooting integration issues. The OptiView XG contains a robust discovery capability, the ability to capture IPv6 tunnel traffic and identify the type of transition mechanism being used. It can also identify a number of IPv6 services types a node is offering, and an analysis of router advertisements. Collectively these features provided a valuable tool chest to support Nephos6’ common requirements.
Operational Impact
Related Case Studies.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Flex Contact Center: Supporting rapid business growth with IBM Connections Cloud and IBM Verse
Flex Contact Center, a professional services company offering telesales, call-center, anti-attrition, back-office, helpdesk and collection services, has grown rapidly since its establishment in 2009. With operations in 12 sites across two states and four cities in Brazil, the company employs more than 11,000 people. However, the company realized that to prevent barriers to future expansion, it was essential to make it as easy as possible for its people to work together effectively—even if they were based in separate geographical locations. Traditional approaches to collaboration—based on email and phone calls—threatened to reduce productivity. Flex Contact Center wanted to enable better collaboration and communication across its workforce, but did not want to make large investments in infrastructure.
Case Study
PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
PureFluent, a translation services company, was facing challenges in managing its translation and document review processes. The company often received files in uneditable formats from customers, which required staff members to transfer text to word processing or spreadsheet documents. During the translation process, maintaining version control was a challenge because PureFluent sent work to hundreds of translators in multiple geographic locations. It was also time-consuming for staff to manage the large volume of emails and FTP transactions required to submit translations for customer review and ensure the integration of requested changes. Furthermore, staff were spending significant time hunting through their emails for specific attachments.
