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iCIMS > Case Studies > Riyad Bank's Digital Transformation: Attracting Top Talent with iCIMS Talent Cloud
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Riyad Bank's Digital Transformation: Attracting Top Talent with iCIMS Talent Cloud

Technology Category
  • Sensors - Camera / Video Systems
Applicable Industries
  • Finance & Insurance
The Challenge

Riyad Bank, one of the largest financial institutions in Saudi Arabia, was undergoing a company-wide digital transformation. The aim was to automate and energize processes, from customer experience to the recruitment process. This required not only better tech solutions but also attracting and hiring top tech professionals. The bank was facing the challenge of streamlining its recruitment process to attract top talent and stay ahead of the competition. The traditional recruitment process was time-consuming and less efficient, making it difficult to attract and hire the right candidates.

About The Customer

Riyad Bank is one of the largest financial institutions in Saudi Arabia, employing more than 5,900 employees. The bank boasts the highest national employment rate of 94% among Saudi organizations. The bank is currently undergoing a digital transformation aimed at automating and energizing processes, from customer experience to the recruitment process. This transformation requires the bank to attract and hire top tech professionals to drive the change.

The Solution

Riyad Bank integrated the iCIMS Talent Cloud into its recruitment process to improve hiring efficiency. The bank's recruitment process starts with a psychometric test to assess essential technical, numerical, and behavioral skills. Candidates that pass are then invited to record a video interview. The on-demand video interview was integrated into the recruitment process for faster and improved hiring. The bank used iCIMS Video Interview to boost its Graduate Program recruiting campaign. The eight-person hiring team could hire better profiles faster thanks to the pre-recorded video. Sharing the videos with hiring managers and being able to watch them several times if needed meant they had a better understanding of who the candidates were. Shortlisting became easier and teams saw fewer candidates as the interview videos revealed more about the candidates and they quickly had a better understanding of their skills and potential.

Operational Impact
  • The integration of iCIMS Talent Cloud into Riyad Bank's recruitment process has significantly improved the recruiter experience. The hiring team can now hire better profiles faster thanks to the pre-recorded video interviews. The videos can be shared with hiring managers and watched multiple times if needed, providing a better understanding of the candidates. Shortlisting has become easier and teams see fewer candidates as the interview videos reveal more about the candidates, allowing for a quicker understanding of their skills and potential. In a context where avoiding face-to-face meetings has become the norm, the on-demand video came in just in time for Riyad Bank, providing a safe process for both candidates and recruiters.

Quantitative Benefit
  • 85% of candidates who received an invitation recorded a video interview

  • 200 invitations were sent to qualified candidates for the Graduate Program

  • 170 candidates recorded a video interview

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