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Itron > Case Studies > Southern Connecticut Gas
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Southern Connecticut Gas

Technology Category
  • Sensors - Utility Meters
Applicable Industries
  • Utilities
Applicable Functions
  • Business Operation
Use Cases
  • Advanced Metering Infrastructure (AMI)
The Challenge
SCG wanted Itron to modernize and manage its Advanced Metering Infrastructure system, helping the company optimize the delivery of natural gas, improve customer service and streamline business operations. SCG wanted the system to be scaled for customer growth, providing hourly reads for all customers, and offer remote shutoff and enhanced security features.
About The Customer
The Southern Connecticut Gas Company (SCG) is a natural gas distribution company that delivers natural gas and energy services to more than 185,000 residential, commercial and industrial customers along or near the Long Island Sound shoreline.
The Customer
The Southern Connecticut Gas Company (SCG)
The Solution
Itron installed the network and is responsible for maintenance of the entire system, including monitoring reads from 220,000 Itron gas communication modules and AMI network infrastructure.

Solution Assessment
- Type: M2M
- Maturity: Medium (technology has been on the market for <5 years)

Software Components
- Itron Total AMI Package
Operational Impact
  • [Cost Reduction - IT]
    Total Cost of Ownership is lowered by not having to set up new IT infrastructure, including network experts, provided a quicker implementation.
Quantitative Benefit
  • Itron’s managed services agreement guarantees 99% application availability, file delivery, field network device repair and replacement, and the network assures a 99.8% daily read rate for daily demand metering.

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