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St George’s Hospital: Enhancing Efficiency and Safety with IoT Solutions
Applicable Industries
- Chemicals
- Healthcare & Hospitals
Applicable Functions
- Facility Management
- Quality Assurance
Use Cases
- Onsite Human Safety Management
- Personnel Tracking & Monitoring
Services
- System Integration
- Testing & Certification
The Challenge
St George’s University Hospital, the largest healthcare provider in Southwest London, was facing challenges in managing the increasing number of contractors on site every day. The hospital's internal departments such as Estates, Facilities, Capital Projects and Medical Engineering were finding it difficult to manage the influx with their existing processes. The hospital was using a paper system that followed a triplicate process that was manually written. This made it difficult and time-consuming to ascertain who was on site and what they were there for. There was also no simple or quick way of determining retrospectively who had been on site and what services they had provided. The hospital was also aware that different disciplines needed to avoid simultaneous work. These challenges were hindering the hospital's Quality and Safety Strategy (2019-2024) which focuses on delivering outstanding care, every time.
About The Customer
St George’s University Hospital is the largest healthcare provider in Southwest London, serving a population of 1.3 million people with many services. The hospital also provides care for patients as part of a larger catchment area. The hospital looks after over 9,000 dedicated staff caring for patients around the clock. The hospital's internal departments such as Estates, Facilities, Capital Projects and Medical Engineering utilise the services of numerous contractors on site every day. These services include construction workers, cleaning services, facilities management, and mechanical & electrical (MEP) contractors.
The Solution
To ensure safety on site for staff, contractors and patients, St George’s Hospital implemented a dedicated Permit-To-Work solution. This system allowed the hospital to create a portfolio of contractors that is robust, automated to the parameters they require, and commonly adhered to while also maintaining vigilance for avoiding harm on site. The solution also provided the ability to retrospectively review and manage all permits submitted, enabling Health & Safety teams to conduct audits with ease and gather insights. This helped protect workers on site and ensured all safety standards were being met. Each internal department managed their own contractors, and with a single Permit-To-Work solution, contractors were easily identifiable and managed. This included ensuring that contractors had the right insurances, Risk Assessments & Method Statements (RAMs) and qualifications to be on site doing the job they were tasked to complete.
Operational Impact
Quantitative Benefit
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