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StormGeo > Case Studies > T-Mobile's Proactive Approach to Wildfire Management with StormGeo
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T-Mobile's Proactive Approach to Wildfire Management with StormGeo

Technology Category
  • Networks & Connectivity - 5G
  • Sensors - Optical Sensors
Applicable Industries
  • Education
  • Utilities
Use Cases
  • Inventory Management
  • Search & Rescue
The Challenge
T-Mobile, the third-largest wireless network operator in America, is responsible for approximately 107,000 mobile towers across the US and Puerto Rico. Ensuring network reliability during natural disasters, particularly wildfires, is a significant challenge. Wildfires have caused major impacts each year, destroying thousands of homes and businesses and costing insurers $13 billion in 2020 alone. When wildfires strike, it's crucial that communication lines stay open. T-Mobile's 'prepare-first' strategy required a solution that could provide accurate and timely information about wildfires to minimize service disruptions and ensure the safety of their assets.
About The Customer
T-Mobile is America’s third-largest wireless network operator with over 100 million subscribers. The company operates approximately 107,000 mobile towers across the US and Puerto Rico. T-Mobile's mission is to ensure network reliability through any natural disaster, with a particular focus on wildfires due to their significant impact on infrastructure and service delivery. The company's 'prepare-first' strategy involves regular reporting and monitoring of weather condition data to minimize service disruptions and ensure the safety of their assets. T-Mobile is committed to serving their communities and strengthening their disaster preparedness strategy.
The Solution
T-Mobile partnered with StormGeo, a global provider of weather intelligence and decision support services, to develop a solution around wildfires. StormGeo identified the three main risks wildfires pose to businesses: current active fires, smoke and air quality, and forecast fire danger, which includes public safety power shutoffs (PSPS). To address these risks, StormGeo developed the Wildfire Risk Assessment solution. This solution delivers a daily report of the risk levels, along with an interactive map showing which of a business’ assets are most at risk. This allows T-Mobile to effectively launch their preparation plans as early as possible. T-Mobile also uses a fleet of portable generators that they pre-deploy as soon as there is an indication that an area might be at risk. The Wildfire Risk Assessment solution also supports T-Mobile in preparing their secondary coverage solutions—Cells on Light Trucks.
Operational Impact
  • The partnership with StormGeo has significantly enhanced T-Mobile's disaster preparedness strategy. The Wildfire Risk Assessment solution provides T-Mobile with the tools they need to protect their service reliability during wildfires. The solution's daily reports and interactive map enable T-Mobile to effectively launch their preparation plans as early as possible, reducing the impact of wildfires on their network. The solution also supports T-Mobile's secondary coverage solutions, ensuring that network interruptions are minimal even when cell sites are damaged or destroyed. This proactive approach to wildfire management has made T-Mobile's National Emergency Management program second-to-none in the industry.
Quantitative Benefit
  • StormGeo's Wildfire Risk Assessment solution provides daily reports and alerts, allowing T-Mobile to prepare and respond to wildfire threats in a timely manner.
  • The solution's interactive map identifies which of T-Mobile's assets are most at risk, enabling the company to prioritize and protect its resources effectively.
  • The solution supports T-Mobile's secondary coverage solutions, predicting when cell sites will be damaged or destroyed and giving T-Mobile time to prepare the necessary crew and equipment.

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