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IBM > Case Studies > Tabicel increases sales productivity by 30 percent with SoftLayer
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Tabicel increases sales productivity by 30 percent with SoftLayer

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Discrete Manufacturing
  • Logistics & Transportation
Use Cases
  • Inventory Management
  • Process Control & Optimization
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Tabicel, a construction company, aimed to expand its precast concrete materials business. However, the company's IT support teams were often occupied with the maintenance and management of a slow, costly, and inflexible infrastructure which hosted the company’s core SAP Business One platform. This prevented employees from focusing on higher-value activities. To support its newly launched three-year growth plan based on the delivery of eco-friendly products, Tabicel needed to optimize the use of its internal resources, cut costs, and boost productivity.
About The Customer
Tabicel S.A. de C.V., founded in 1983 and headquartered in San Luis Potosí, Mexico, is a manufacturer of precast concrete. The company employs approximately 300 people and operates three facilities and four distribution points across the country. Tabicel is one of the industry leaders in the central and southern areas of Mexico. The company had launched a three-year growth plan based on the delivery of eco-friendly products for building projects. To drive sustainable growth, Tabicel realized that it needed to invest more time as well as more financial and human resources into the design and planning of construction materials, which would minimize the impact on the environment.
The Solution
Tabicel partnered with IBM Cloud Services and implemented a cost-efficient, high-performance, scalable SoftLayer Infrastructure-as-a-Service solution to support its SAP Business One solution. The IBM team also provides remote monitoring, management, firewall, virtual private network, and vulnerability assessment services for the infrastructure to meet Tabicel’s requirements. Working with IBM, Tabicel migrated its SAP Business One environment to SoftLayer, sizing it to ensure hugely increased system performance – yet without capital outlay. Additionally, because the SoftLayer service provides massive scalability, Tabicel is able to add new functionality without the constraints and delays of fixed infrastructure.
Operational Impact
  • Significant performance and response time improvements allow Tabicel’s staff to devote more time and resources to performing more valuable business activities.
  • Tabicel has also slashed the costs linked to infrastructure management.
Quantitative Benefit
  • Reduced infrastructure costs by USD 25,000 monthly – a 50 percent improvement.
  • Improved performance and response times of core business applications by 80 percent.
  • Increased sales productivity by 30 percent.

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