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TicketNetwork Enhances Security and Compliance with SecureSphere
Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- National Security & Defense
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Machine to Machine Payments
Services
- Testing & Certification
The Challenge
TicketNetwork, a rapidly growing online ticket exchange platform, faced significant security challenges due to the nature of its business. The company, which facilitates transactions for third-party ticket sellers and buyers, is a prime target for hackers due to the high volume of credit card transactions it processes. As a Level 1 Service Provider, maintaining PCI compliance was a major corporate initiative for TicketNetwork. Despite not having experienced any data breaches, the company was keen to ensure that its security measures were robust and effective. Additionally, the company needed a solution that could handle massive traffic, block malicious IP addresses, and be deployed quickly for immediate compliance and security.
About The Customer
TicketNetwork is a software company founded in 2002 that provides an online exchange for third-party ticket sellers and buyers. The company has been recognized by Inc. Magazine and global firms Deloitte and Ernst & Young as one of the fastest-growing organizations. The TicketNetwork® Online Exchange is used by thousands of ticket sellers who offer more than 7 million tickets every day. This includes fans with extra tickets to sell and full-scale ticket brokerage companies. The company is a Level 1 Service Provider, processing a high volume of credit card transactions, making security and PCI compliance a top priority.
The Solution
To address its security challenges, TicketNetwork deployed Imperva’s SecureSphere Web Application Firewall (WAF). This solution provided total visibility into data access and usage, and its user-friendly interface allowed for granular policy creation and enforcement to prevent unauthorized access or changes to data. SecureSphere was also able to scale to protect a high volume of transactions and block traffic from bots and other automated attacks. The solution was part of a secure development lifecycle strategy, where developers used code analysis on the desktop and the compiled code underwent a pen test. SecureSphere served as the final layer of this strategy, providing continuous protection for all applications, both old and new.
Operational Impact
Quantitative Benefit
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