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Sphera > Case Studies > Tikkurila Ensures Compliance Global Growth With Standardized Safety Documentation Process
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Tikkurila Ensures Compliance Global Growth With Standardized Safety Documentation Process

Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Chemicals
Applicable Functions
  • Quality Assurance
  • Product Research & Development
Use Cases
  • Regulatory Compliance Monitoring
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
Tikkurila, a paint manufacturing company, has been providing consumers and professionals with user-friendly, sustainable paint solutions for over 150 years. The company prides itself on product safety and quality, which are among the cornerstones of its operations. Tikkurila's product labeling must meet customer needs and expectations as well as regulatory requirements. The company works hard to systematically determine the health, safety, and environmental impact of the raw materials used in its paints. Product teams must develop material safety data sheets (SDS) and labels in up to 15 languages as it markets more than 2,000 products. However, Tikkurila’s facilities across 11 countries used different methods to create safety data sheets and labels, including outsourcing for translation. They realized that they needed a more efficient way to create their SDSs if they were going to continue to grow.
About The Customer
Tikkurila is a paint manufacturing company that was founded in 1862. The company is headquartered in Finland and distributes its products to 40 countries. In 2020, Tikkurila generated a revenue of €582 million and employed 2,400 people. For more than 150 years, Tikkurila has provided consumers and professionals with user-friendly, sustainable paint solutions for surface protection and decoration. The company prides itself on product safety and quality, which are among the cornerstones of its operations. From family homes to unique business environments like hospitals, Tikkurila product labeling must meet customer needs and expectations as well as regulatory requirements.
The Solution
Tikkurila has integrated Sphera’s Product Compliance solution with its formula management system, so materials information flows seamlessly across platforms. The company also uses Sphera’s Chemical Management system to archive safety documents widely and make them available online throughout the company. By using the same system to generate safety data sheets and product labels across multiple locations, Tikkurila’s product safety teams are helping drive operational efficiency. The sites now have greater flexibility because their product safety teams can now generate standardized, best-in-class SDSs and labels in multiple languages. For example, employees in Finland can now confidently produce safety documents in Polish, Swedish, and other languages using the Sphera solution. As a result, these four Tikkurila sites will reduce costs and expedite completion of SDSs by eliminating the need for external translators.
Operational Impact
  • Tikkurila’s customers will benefit from product safety documentation that is consistently accurate and well phrased. That quality and consistency make it easier for paint professionals and especially consumers to locate and understand critical safety information so they will have a high level of confidence in both the products and the manufacturer.
  • Standardized creation of safety data sheets and labelling for more than 2,000 products across 6 countries.
  • Translation of up to 46 languages with one system, reducing costs and risk of errors by eliminating dependence on outside contractors working manually.
Quantitative Benefit
  • Reduced time to translate typical safety data sheet from 1 working day to less than 1 minute.

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