Download PDF
Kaleido > Case Studies > Trusted Healthcare Communication with Diagnotes on Kaleido: A Blockchain Solution
Kaleido Logo

Trusted Healthcare Communication with Diagnotes on Kaleido: A Blockchain Solution

Technology Category
  • Application Infrastructure & Middleware - Blockchain
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Electronics
  • Healthcare & Hospitals
Services
  • System Integration
The Challenge

The healthcare sector is a complex ecosystem that requires seamless coordination and collaboration between various participants including doctors, clinicians, nurses, administrative staff, and patients. However, the lack of proper coordination and collaboration often leads to administrative waste, which is estimated to exceed $200B annually in the US. This inefficiency accounts for up to 34% of total healthcare costs. The costs are even higher when considering the real health consequences of delayed or improper diagnosis due to misinformation. Furthermore, the healthcare sector deals with sensitive data, including Personally Identifiable Information (PII), which cannot be shared outside of the immediate network. Therefore, healthcare workers need to have confidence in the data they use, and healthcare organizations need to ensure data integrity and know that the data was not tampered with.

About The Customer

Diagnotes is a healthcare-focused team and communication platform that aims to streamline workflows, increase communication efficiencies, and reduce medical errors. The platform is designed for healthcare providers and their patients, connecting every member of the care team via secure text, voice, and video. Diagnotes also provides integration with any EHR system, giving everyone real-time access to care team members and patient information. The company is committed to ensuring data security and trust, and to this end, it has integrated its platform with blockchain technology. Diagnotes is a customer of Kaleido, a blockchain platform.

The Solution

Diagnotes, a Kaleido customer, developed a healthcare-focused team and communication platform that streamlines workflows, increases communication efficiencies, and reduces medical errors. The platform connects every member of the care team via secure text, voice, and video, and provides integration with any EHR system, giving everyone real-time access to care team members and patient information. The platform also automates and gives team members access to on-call schedules and directories, connecting them with the best contact at any given moment. To ensure data security and trust, Diagnotes integrated their healthcare platform with blockchain technology. This allows for proof of tamper-free, non-altered messages, simplifying the audit process and saving healthcare workers time. The Diagnotes platform supports tens of thousands of users per month, generating over 1M messages and images, and stores the signatures, or hashes, of every message and communication on a private, permissioned blockchain running on Kaleido.

Operational Impact

  • The integration of blockchain technology into the Diagnotes platform has provided immense benefits. It has not only streamlined workflows and increased communication efficiencies but also ensured data security and trust. The platform allows healthcare workers to focus on patients by bringing together treatment teams and providing everything they need in one, easy-to-use integrated experience. The blockchain integration also provides proof of tamper-free, non-altered messages, simplifying the audit process and saving healthcare workers a lot of time. Furthermore, the platform's intuitive interface, available on desktops, tablets, or smartphones, makes it easy for clients to access information. Looking forward, Diagnotes plans to provide a patient channel that would be connected to every healthcare provider and organization in the patient’s network, giving patients more control over their healthcare data.

Quantitative Benefit

  • Reduction in administrative waste in healthcare, which exceeds $200B annually in the US

  • Supports tens of thousands of users per month

  • Generates over 1M messages and images per month

Related Case Studies.

Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Learn more
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Learn more
© 2015-2024 IoT ONE Limited | Privacy Policy

Contact us

Let's talk!

* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.