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Union School District Relies on a Single Source for Patching
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Facility Management
Services
- Cybersecurity Services
- System Integration
The Challenge
Before using Automox, Union School District (Union) used Mosyle for patch management, but frequently encountered problems. Updates wouldn’t always run, and the lack of visibility made it feel like a gamble when pushing out patches. To complicate matters, Mosyle specialized in patching Apple devices, but Union uses devices across both Mac and Windows and needed coverage for both. It was important for the district to implement a product to support students who might need to use a Windows laptop, especially those with special needs who participate in individualized education programs. Patches would run inconsistently, leaving vulnerabilities in Union's environment. Union's previous patch management solution favored macOS over other operating systems.
About The Customer
Union School District is a midsize school district in the heart of the Bay Area, California. Union serves over 5,600 students and 600 employees, each with their own learning devices such as laptops that need to be secured. The district's budget is among the ten lowest in California, meaning every solution has to maximize dollars spent. The IT team at Union is small but had a big demand for resources, so they approached the transition to Automox as an opportunity to truly streamline their workflow. Schools are at increased risk for hacking attacks due to limited funding, making it extra important to have confidence in their systems.
The Solution
When Union came across Automox, they knew it was going to be a gamechanger and would support heightened cybersecurity measures within their county. Automox provided a single platform that maps vulnerabilities (CVEs) to available patches, by OS, without having to rely on inconsistent sources. The team quickly determines the immediacy with which identified vulnerabilities need to be patched and gets it done quickly and effectively. The need to scour the internet for potential vulnerabilities and their corresponding fixes is just no longer necessary. Automox has been a game-changer for Union. In just a few weeks, the district rolled out Automox across school and student devices, without downing any systems, and now has complete visibility of all endpoints. The IT team can rest easier knowing that the district's environment – and students – are safe.
Operational Impact
Quantitative Benefit
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