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Using Business Discovery to Improve Business Performance
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Education
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Process Control & Optimization
Services
- Data Science Services
The Challenge
kidsunlimited, a UK-based childcare provider, was facing challenges in managing its rapidly expanding network of over sixty nurseries. The company was struggling with its legacy financial and management reporting systems, which were unable to correlate information across different data sources. This led to the creation of multiple, individual reports and manual collation, a time-consuming process that often resulted in a lack of visibility at a local level. The company was in need of a solution that could improve communications and reporting, enabling it to have a centralised view of its operations across all its dispersed sites.
About The Customer
kidsunlimited is the fifth largest childcare provider in the UK, offering high standards of care and education for pre-school children in over sixty nurseries. Established in 1983, the company operates children’s nurseries through well-located and maintained nurseries, and also offers childcare voucher services to employers. Headquartered in Wilmslow, Cheshire, kidsunlimited provides over 5,600 childcare places and operates two types of nurseries: both onsite and offsite workplace nurseries for blue-chip customers and independent nurseries open to the local community. The company is growing fast, consistently opening new sites across the UK.
The Solution
kidsunlimited implemented the QlikView Business Discovery platform, introduced by QlikTech partner, Trustmarque. The platform was chosen for its ability to plug into and extract existing data from multiple data sources without having to change systems. The implementation was staged, with the initial deployment focusing on connecting the nurseries. It was later rolled out to the company’s headquarters and the deployment took less than three months. kidsunlimited also received training from Trustmarque and Differentia, which involved sitting down with the end-users and showing them how to use the system, as well as working with the company to understand what sort of reports would help the business.
Operational Impact
Quantitative Benefit
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