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Using Machine Learning on AWS to Eliminate Manual Contract Reviews

Technology Category
  • Analytics & Modeling - Machine Learning
  • Analytics & Modeling - Natural Language Processing (NLP)
Applicable Industries
  • Software
  • Professional Service
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Computer Vision
Services
  • Data Science Services
  • Cloud Planning, Design & Implementation Services
The Challenge
Companies experiencing rapid growth often lack the bandwidth to track each line of every contract, service agreement, or legal document before it’s executed. Even in the most carefully reviewed agreements, some information is forgotten as soon as the contract is signed. Once the business has matured and due diligence projects arise (for example, when a law changes or an acquisition takes place), companies must conduct detailed reviews of all signed contracts and identify specific terms within them. LinkSquares’ founders experienced the painful reality of reviewing existing legal contracts firsthand while their previous employer underwent an acquisition. The team identified existing software solutions helping companies efficiently address the pre-signature workflow: contract creation, terms negotiation, and internal workflow. However, the industry lacked a software solution to help companies mine for information in existing contracts.
About The Customer
LinkSquares is an industry disruptor in contract review, providing high-growth companies with a suite of tools to complete fast and systematic legal reviews of executed business agreements. The company was founded by individuals who experienced the painful reality of reviewing existing legal contracts firsthand while their previous employer underwent an acquisition. They identified a gap in the market for a software solution to help companies mine for information in existing contracts, and thus, LinkSquares was born. The company is focused on post-signature contract analysis and does not deal with anything pre-signature. They built their software as a service (SaaS) offering on AWS to quickly migrate companies from their existing storage solutions and enable them to understand what they agreed to in their contracts.
The Solution
LinkSquares turned to SFL Scientific, a data science consulting firm, AWS Partner Network (APN) Consulting Partner and AWS Machine Learning Competency Partner, to build a scalable solution for identifying and classifying legal language. SFL Scientific used Natural Language Processing (NLP), an Artificial Intelligence (AI) method helping computers understand and interpret human language, to build its machine learning algorithm. Implementing the algorithm enabled LinkSquares’ software to extract key terms from a document and tokenize these terms into predefined categories. Upon deployment on AWS, the algorithm ran the code on demand. Whenever a document was uploaded, the machine learning code automatically launched. The NLP algorithm developed by SFL completely revolutionized the post-signature contract review process for LinkSquares. The machine learning code enables the LinkSquares software platform to automatically run code on thousands of documents in seconds.
Operational Impact
  • LinkSquares was able to focus its resources on optimizing products rather than maintaining infrastructure.
  • The company was able to scale and improve accuracy with the help of the machine learning solution developed by SFL Scientific.
  • The solution provided by SFL Scientific completely revolutionized the post-signature contract review process for LinkSquares.
Quantitative Benefit
  • The machine learning code enables the LinkSquares software platform to automatically run code on thousands of documents in seconds.
  • Every result showed an exponential improvement in time spent reviewing each document.
  • Improvement in tagging accuracy compared to the human auditors.

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