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Bullhorn > Case Studies > USPRO's 10x Growth: A Case Study on Strategic Partnerships with Bullhorn and Madison Resources
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USPRO's 10x Growth: A Case Study on Strategic Partnerships with Bullhorn and Madison Resources

Applicable Industries
  • Finance & Insurance
  • National Security & Defense
Applicable Functions
  • Procurement
Use Cases
  • Leasing Finance Automation
  • Time Sensitive Networking
The Challenge

USPRO, a leading staffing agency in the Defense and Healthcare Industries, faced a significant challenge in scaling their business. Despite landing a large contract with a Department of Defense contractor in 2009, they lacked the necessary back-office support, technology, and capital to fully leverage this opportunity. The company was ill-equipped to handle large payroll operations, billing, and funding, which were critical to their growth. This situation posed a significant risk to their business, as they were unable to effectively manage their resources and lacked the necessary infrastructure to support their expansion. The challenge was to find a solution that would not only address these operational issues but also allow them to focus on their core competencies and revenue-generating activities.

About The Customer

USPRO is a woman-owned and operated staffing agency that has built a solid reputation as a top provider of temporary and permanent hiring solutions in the Defense and Healthcare Industries nationwide. The company prides itself on its outstanding service model, which has earned it five-star prestige as a top supplier. USPRO's goal has always been to offer the best by sourcing the best. The company attributes a significant part of its growth to its strategic partnerships with best-in-class vendors, such as Bullhorn and Madison Resources, which have helped drive their business.

The Solution

USPRO found their solution in a strategic partnership with Bullhorn and Madison Resources. Bullhorn provided the necessary ATS & CRM solutions, enabling USPRO to drive their business and make placements effectively. On the other hand, Madison Resources offered comprehensive back-office and funding support. Within a week, Madison was able to successfully manage all contractors' payments, send invoices to customers, and set the stage for future growth. Madison's full-service offering allowed USPRO to remain the Employer of Record while providing subject matter expertise in Credit, Payroll, Billing, Tax, Compliance, and Collections. This combination of vendors allowed USPRO to focus on their core competencies of selling and recruiting, thereby driving their business growth.

Operational Impact

  • The strategic partnership with Bullhorn and Madison Resources has had a transformative impact on USPRO's operations. Madison Resources' quick response and comprehensive back-office support have eliminated all non-revenue generating activities, allowing USPRO to focus on selling and recruiting. The company has been able to hire only revenue-producing employees, thereby optimizing their workforce. The combination of Bullhorn's front-end offering and Madison's back-end support has provided a robust framework for USPRO to operate efficiently and with peace of mind. This has not only fueled their growth but also given them the confidence to grow without limits.

Quantitative Benefit

  • 10x growth in business due to strategic partnerships

  • Successful management of large payroll operations within a week

  • Effective handling of billing and funding for large contracts

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