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WaterAid Case Study

Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Utilities
Applicable Functions
  • Business Operation
Use Cases
  • Supply Chain Visibility
Services
  • System Integration
The Challenge
WaterAid, an international non-profit organization, was facing challenges with their data management and reporting processes. The organization had to deal with manual oversight processes, duplicate data, and rekeying of information which introduced costly errors. Their data, processes, and systems were fragmented, and development officers were required to access many different applications to get the information they needed. The process of integrating various applications and systems was taking a couple of staff-days to code per month. Synthesizing and reporting information, as well as documenting events and activities, were complex. Graphs were not automatically calculated and needed to be tracked through monthly postings.
About The Customer
WaterAid is an international non-governmental non-profit, focused on water, sanitation, and hygiene. The organization was established by the UK water industry in 1981 as a response to the UN International Drinking Water Decade. In 2010, WaterAid expanded to become an international federation with entities in the UK, USA, Australia, Japan, Sweden, Canada, and India. Its focus is to provide people around the world with clean water, safe sanitation, and better hygiene. Their main offices are in London, but WaterAid operates in 34 countries around the world.
The Solution
WaterAid implemented Jitterbit Harmony to quickly and easily orchestrate, automate, and integrate various applications, business processes, and data views. This solution streamlined their oversight process and simplified their reporting process. The time taken to code integrations was reduced from a couple of days per month to just a few hours. This led to better data quality and improved visibility into their operations.
Operational Impact
  • Streamlined oversight process
  • Simplified and improved reporting process
  • Reduced time taken to code integrations
Quantitative Benefit
  • Reduced coding time from a couple of days per month to just a few hours

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