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Why an Engineering Company “Hated” Mimecast and Now “Loves” Avanan
Technology Category
- Cybersecurity & Privacy - Cloud Security
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
The Challenge
Engineering Associates had been using Mimecast for years to protect their on-premise Microsoft environment. However, when they moved to the cloud, they started experiencing plenty of delivery issues and tons of phishing getting through to the inbox. They needed an easy-to-use solution that stopped more phishing and caused fewer headaches. For a new email security solution, the first criteria was improved phishing detection. Secondly, they needed an easy-to-use, hands-off solution that did the work for him.
About The Customer
Engineering Associates is an engineering consulting firm on the West Coast. The company's IT department is run by Ryan Fox. For years, the company used Mimecast to protect their on-premise Exchange environment and didn’t mind it. However, when they moved to the cloud a few years ago, they noticed a precipitous drop in efficacy. The company was tired of the lack of efficacy and the inconsistent customer service from Mimecast. They were looking for a solution that was easy to use, hands-off, and did the work for them.
The Solution
After reading the scores of five-star reviews on Gartner and G2 for Avanan, Engineering Associates decided to give it a try. Avanan’s phishing protection works differently than Mimecast. Avanan catches the emails that Mimecast and Microsoft miss, serving as the final layer of protection. On the POC, the results were instant. Within a week, Avanan blocked 406 phishing messages that Mimecast did not. After two weeks, Avanan blocked 725 phishing emails, as well as 10,000 spam messages. After two and a half weeks, Avanan caught 1,000 phishing emails that Mimecast missed. The company also appreciated Avanan’s intuitive interface.
Operational Impact
Quantitative Benefit
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