Bang Industries, a bilingual Canadian managed services provider, was looking to grow their business and scale up their capabilities across their core services and sales process. They recognized the need to evolve to stay ahead of the competition, which meant improving the sales process and using automation across the entire business. They were also looking to upgrade their tools over the manual experiences. For instance, a project that was done using standard Microsoft tools was delayed due to slow transfer speed. They began exploring options to get around these problems.