Vaxcel International, a manufacturer and distributor of home lighting and fan solutions, was looking for a transportation management system (TMS) that would not limit them to traditional processes. Their main concern was maintaining strong carrier relationships without compromising on efficiencies. Many TMS providers they had dealt with in the past were directly connected to one carrier or another, making it difficult to gain an impartial perspective on freight rates. They wanted to be able to objectively view all available rates, book them, and manage the process all from one location without sacrificing valued partnerships they have developed over the years.

Inmod, a rapidly growing international manufacturer and distributor of furniture, lighting and décor items, was struggling with an inefficient transportation management process. Their logistics team could spend up to 15 minutes to quote a single shipment due to the need to enter shipment information into each of their six carriers' websites to receive a rate quote. As the company continued to grow, this time-consuming process was identified as an area in need of improvement.

Monarch Brands, a Philadelphia-based wholesaler and manufacturer of microfiber, commercial linen, institutional towels, and wiper rags, had a manual supply chain operation that was time-consuming and inefficient. The company had two dedicated employees fielding phone calls all day from their seven different carriers, recording everything in an Excel spreadsheet, and manually comparing rates before booking. The company didn’t have time to take inventory and were ‘in the dark’ about a lot of their data. The leadership at Monarch Brands knew there had to be a smarter way to manage their operations, so in late 2018 they brought in Conrad Hough as their Shipping Supervisor. Hough has extensive experience in implementing technology into supply chain operations.

Grandville Printing, a third-generation family-owned business and the largest single-site printer in North America, was facing challenges with its home-grown shipping platform. The platform required constant updating, especially when a carrier changed their website, which wasted valuable time for their developers. The platform also didn't integrate information with EFI Monarch, the company's ERP, resulting in wasted time, limited visibility, and slower operations. The company tried leveraging their ERP’s shipping software to integrate data flows and condense operations, but found that this solution lacked the ease of use and functionality they required.