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Suppliers > United States > Observe.AI
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Observe.AI

Overview
HQ Location
United States
Year Founded
2017
Company Type
Private
Revenue
$10-100m
Employees
201 - 1,000
Website
Twitter Handle
Company Description

Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industry's most accurate contact center LLM, the platform analyzes every customer conversation, identifying critical insights to boost revenue, improve customer retention, and optimize operational efficiencies and compliance – while ensuring security and at massive scale.

IoT Snapshot
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Technology Stack
Observe.AI’s Technology Stack maps Observe.AI’s participation in the IoT Technology stack.
  • Devices Layer
  • Robots
    Drones
    Wearables
  • Edge Layer
  • Automation & Control
    Processors & Edge Intelligence
    Actuators
    Sensors
  • Cloud Layer
  • Platform as a Service (PaaS)
    Infrastructure as a Service (IaaS)
  • Application Layer
  • Functional Applications
  • Supporting Technologies
  • Analytics & Modeling
  • Application Infrastructure & Middleware
  • Cybersecurity & Privacy
  • Networks & Connectivity
Technological Capability:
None
Minor
Moderate
Strong

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