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Agile Crisis Response: A Case Study on Guy’s and St Thomas’ NHS Foundation Trust
技术
- 网络安全和隐私 - 数据库安全
- 基础设施即服务 (IaaS) - 云数据库
适用行业
- 教育
- 医疗保健和医院
适用功能
- 产品研发
用例
- 库存管理
- 搜救
服务
- 系统集成
- 培训
挑战
盖伊和圣托马斯 NHS 基金会信托基金是一家总部位于英国的医疗保健提供商,在管理其应急响应系统方面面临着重大挑战。该组织每年在 3 家医院和 50 多个地点为 200 万名患者提供服务,面对从流行病到恐怖主义行为等不断变化的威胁,该组织需要能够快速动员起来,制定即时、一致和明智的行动计划。现有系统依赖于一系列电子表格和基于 Windows 的文件,被发现笨重且缺乏透明度。该组织需要一种解决方案,能够满足《民事突发事件法》的严格要求,提供对事件期间受影响的业务部分的可见性,并优先考虑资源以维持患者护理。所需的解决方案需要具备三个核心要素:利用 K2 Software 已有的企业范围许可证的能力、内部开发团队的支持以及与 Everbridge 的集成。
关于客户
盖伊和圣托马斯 NHS 基金会信托基金是一家总部位于英国的医疗保健提供商,其使命是每年拯救和改善超过 200 万患者的生活。该组织在英国根深蒂固,其历史可追溯至 1214 年,以其创新、开发、教学和重症监护服务而闻名。该公司拥有超过 15,000 名员工,在 3 家医院、50 多个地点、19 个临床部门和 9 个支持部门为患者提供服务。该组织是 1 类响应机构,这意味着它是伦敦发生灾难时的安全避难所,并且非常重视这一责任。
解决方案
为了应对这些挑战,Guy's 和 St Thomas' 与技术合作伙伴 Velocity 合作,将 SmartForms 与 Everbridge 的 ER 通知系统连接起来,创建了英国首个端到端急性医疗保健业务连续性管理系统。 K2 软件数据库提供了一个直观、易于导航的环境,专为临床和非临床服务量身定制。该系统允许组织快速添加新风险并确保所有部门都有行动计划。 SmartForms 显示 SharePoint 中的所有数据,从而消除了用户从各个门户收集数据或登录不同系统的需要。该解决方案由 Velocity 在 Nintex K2 Five 上构建,还提供了关键指标和领域的影响分析和报告,使管理层能够专注于进一步的弹性规划、培训和投资机会。演习和训练演习证实了新系统的成功。
运营影响
数量效益
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