AirAsia Streamlines Recruitment Process with AI-Powered Talent Intelligence Platform

技术

分析与建模 - 机器学习
平台即服务 (PaaS) - 应用开发平台

适用行业

设备与机械
运输

适用功能

物流运输

用例

时间敏感网络
交通模拟

服务

数据科学服务
系统集成

挑战

亚洲航空是一家发展迅速的航空公司，其招聘流程面临巨大挑战。公司的快速扩张导致航班运营、企业职能和技术相关岗位等各个方面的新员工数量激增。仅在 2019 年，亚洲航空就新增了 6,000 多名员工。该公司正在努力筛选大量简历、评估候选人的资格并将其与空缺职位进行匹配。这个过程非常耗时，给招聘团队带来了沉重的负担。此外，该公司还要应对在不同国家招聘人员和招聘各种职位的复杂性，这些职位的申请方式和收到的申请数量各不相同。

关于客户

亚洲航空是一家著名航空公司，成立于 2001 年，其使命是让每个人都能飞行。该公司发展迅速，每年运送超过 4000 万名乘客前往亚太地区 25 个国家的 160 多个目的地。连续11年被评为全球最佳低成本航空公司。亚航还一直在拓展新的业务领域，包括技术、物流、共享服务和旅行相关服务。该公司的快速增长导致航班运营、公司职能和技术相关职位各个方面的新员工数量激增。

解决方案

亚航采用了 Eightfold 的人工智能人才智能平台来简化招聘流程。该平台于 2019 年底实施，所有地点所有职位的简历都保存在 Workday 申请人跟踪系统 (ATS) 中，每个招聘人员和招聘经理都可以访问。这提供了职位填补进度的统一视图，节省了协调时间，并让招聘经理充分了解正在取得的进展。该平台的人工智能功能显著提高了审查简历和将资格与工作要求相匹配的效率。Eightfold 的人才调度向导还自动化了大部分安排面试的流程，进一步减少了招聘流程所需的时间和精力。

运营影响

The implementation of the Eightfold platform has transformed AirAsia's recruitment process, making it more efficient and effective. The platform's AI capabilities have significantly improved the efficiency of reviewing resumes and matching qualifications with job requirements. The Talent Scheduling wizard has automated much of the process of scheduling interviews, reducing the time and effort involved. The platform has also enhanced the candidate experience, making it easier for candidates to apply for positions and increasing the number of applicants. The platform's integration with LinkedIn and other sources of potential candidates, as well as its ability to match candidates passed over for one position with another job that’s a better fit, have further enhanced the recruitment process. The benefits of the Eightfold platform have been recognized by high-level executives and hiring managers, changing perceptions of how recruitment works and improving the quality of candidates provided.

数量效益

35% of career page visitors apply for a position
Time spent scheduling and coordinating candidate interviews cut by 48%
Number of applications processed increased by 114% in the first month after moving to the Eightfold platform