下载PDF
AppSense helps McHenry County College scale IT smoothly to meet increased growth
技术
- 平台即服务 (PaaS) - 设备管理平台
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 教育
适用功能
- 设施管理
- 商业运营
用例
- 远程资产管理
- 远程控制
- 远程协作
服务
- 系统集成
- 软件设计与工程服务
挑战
As Project Analyst in the End User Services Department of Information Technology for McHenry County College (MCC), Allen Vaughn and his colleagues are responsible for ensuring that faculty, staff, and students have access to the College’s applications and data in an easy and convenient manner. However, the rapid growth in student enrollment and use of technology at MCC in recent years pushed the limits of the college’s IT systems, resulting in reduced performance of its Microsoft Active Directory roaming profile environment. This environment is used to manage individual user accounts and deliver script-based drive mappings, printer mappings, and large numbers of Microsoft AD Group policies. This methodology resulted in typical login times for a Microsoft XP-based system ranging from two to five minutes, with more extreme cases exceeding the 10-minute range. In 2010, MCC spent 550 man-hours addressing various issues related to the Active Directory roaming profile environment, including corrupted profiles, mapping printers, and repairing favorites among other problems. With over 1,000 employee accounts and close to 10,000 student accounts, MCC had simply outgrown the capabilities of the Microsoft solution.
关于客户
McHenry County College (MCC) offers a wide range of high-quality learning opportunities, enabling both traditional and adult students to meet their educational, career, and personal goals close to home and at an affordable price. The College was founded in 1967, just two years after the community college system was established in Illinois in 1965. MCC provides both credit and non-credit educational, professional, and training opportunities, as well as special events for close to 60,000 participants annually. The College serves one of the most rapidly growing counties in Illinois and offers six associate’s degrees and 17 Associate of Applied Science degrees. MCC also offers free adult education (including ESL and literacy classes) and free GED and Spanish GED classes. MCC’s main campus is located in Crystal Lake, IL, and also has a satellite location center for corporate training and development located in McHenry, IL.
解决方案
To address the challenges, MCC turned to RKON Technologies, an IT service provider, which identified AppSense as a major part of the solution. AppSense user virtualization manages the entire user experience across all desktop platforms, allowing the IT team to standardize the build, automate desktop delivery, and easily migrate users to new desktops and Windows 7 while ensuring they receive a seamless, personalized, and predictable experience. The End User Services team was in the midst of a 3-year hardware refresh and was also facing a migration to Windows 7. They were beginning a desktop virtualization project as well, so the timing seemed right to combine these initiatives to deliver a higher quality experience for MCC users with minimal disruption. Among the objectives they set out to accomplish were to reduce the reliance on the Active Directory roaming profile environment, improve the overall user experience, and provide a customizable, consistent, and efficient user experience that could be delivered anytime and anywhere across supported platforms regardless of type: smartphone, tablet, laptop, thin client, or traditional fat client. MCC timed the operational deployment of AppSense to coincide with its Windows 7 migration, which was a major part of Vaughn’s plan for user acceptance. One of the major benefits of this strategy was that the IT team could reestablish group policies within AppSense, since Windows 7 requires a new set of policies anyway, to create the most productive end-user experience possible. This ensured a faster, more efficient, and flexible rollout by managing both the computer and user configuration attributes from one central management console.
运营影响
数量效益
相关案例.
Case Study
IoT platform Enables Safety Solutions for U.S. School Districts
Designed to alert drivers when schoolchildren are present, especially in low-visibility conditions, school-zone flasher signals are typically updated manually at each school. The switching is based on the school calendar and manually changed when an unexpected early dismissal occurs, as in the case of a weather-event altering the normal schedule. The process to reprogram the flashers requires a significant effort by school district personnel to implement due to the large number of warning flashers installed across an entire school district.
Case Study
Revolutionizing Medical Training in India: GSL Smart Lab and the LAP Mentor
The GSL SMART Lab, a collective effort of the GSL College of Medicine and the GSL College of Nursing and Health Science, was facing a challenge in providing superior training to healthcare professionals. As clinical medicine was becoming more focused on patient safety and quality of care, the need for medical simulation to bridge the educational gap between the classroom and the clinical environment was becoming increasingly apparent. Dr. Sandeep Ganni, the director of the GSL SMART Lab, envisioned a world-class surgical and medical training center where physicians and healthcare professionals could learn skills through simulation training. He was looking for different simulators for different specialties to provide both basic and advanced simulation training. For laparoscopic surgery, he was interested in a high fidelity simulator that could provide basic surgical and suturing skills training for international accreditation as well as specific hands-on training in complex laparoscopic procedures for practicing physicians in India.
Case Study
Implementing Robotic Surgery Training Simulator for Enhanced Surgical Proficiency
Fundacio Puigvert, a leading European medical center specializing in Urology, Nephrology, and Andrology, faced a significant challenge in training its surgical residents. The institution recognized the need for a more standardized and comprehensive training curriculum, particularly in the area of robotic surgery. The challenge was underscored by two independent studies showing that less than 5% of residents in Italian and German residency programs could perform major or complex procedures by the end of their residency. The institution sought to establish a virtual reality simulation lab that would include endourological, laparoscopic, and robotic platforms. However, they needed a simulator that could replicate both the hardware and software of the robotic Da Vinci console used in the operating room, without being connected to the actual physical console. They also required a system that could provide both basic and advanced simulation training, and a metrics system to assess the proficiency of the trainees before they performed surgical procedures in the operating theater.
Case Study
Edinburgh Napier University streamlines long-distance learning with Cisco WebEX
• Geographically dispersed campus made in-person meetings costly and inconvenient.• Distance-learning programs in Malaysia, India, and China required dependable, user-friendly online tools to maximize interaction in collaborative workspaces.• Virtual learning environment required a separate sign-in process, resulting in a significant administrative burden for IT staff and limited adoption of collaboration technology.
Case Study
8x increased productivity with VKS
Before VKS, a teacher would spend a lot of time showing a group of 22 students how to build a set of stairs within a semester of 120 hours. Along with not leaving the teacher much time to provide one-on-one support for each student to properly learn carpentry, it also left a considerable amount of room for error. Key information would be misinterpreted or lost as the class was taught in the typical show-and-tell way.
Case Study
Scalable IoT Empowering GreenFlex's Sustainable Growth
GreenFlex, a company that supports sustainable development, decarbonization, and energy efficiency, faced several challenges in its quest to expand its business. The company needed to deploy a robust and sustainable IoT technology to support its growth. It was crucial for them to monitor and control devices at customer sites in a safe and reliable manner. They also needed to integrate devices across a range of communication protocols and gather and act on data to meet efficiency targets. GreenFlex had previously built IoT capabilities into its digital platform, GreenFlexIQ, to monitor and manage customer sites remotely. However, they soon realized that they needed a new platform to support their ambitions. They needed a platform that could scale to connect more devices for production management and make it easier for the operations team to manage devices in the field.
