下载PDF
Arctic Wolf Helps Zelle LLP Raise Security Posture and Ensure Client Confidence
技术
- 网络安全和隐私 - 端点安全
- 网络安全和隐私 - 网络安全
- 网络安全和隐私 - 安全合规
适用行业
- Professional Service
适用功能
- 商业运营
服务
- 网络安全服务
- 系统集成
挑战
Zelle LLP faced significant challenges in maintaining an appropriate security posture with comprehensive visibility across multiple offices and systems. The firm needed to build a security staff capable of analyzing event log data and meeting client obligations for cybersecurity. Significant data breaches originating through work with subcontractors heightened awareness among large corporations about the potential risks vendors pose. Corporations now require their legal counsel to adopt stronger security measures than ever before. Initially, these requirements were in the form of questionnaires, but they evolved into a combination of questionnaires and review sessions. An internal audit of Zelle's security practices revealed gaps in their ability to detect and respond to threat indicators. This led to the realization that ramping up managed detection and response (MDR) capabilities was a significant security need.
关于客户
Zelle LLP is an international boutique litigation firm with offices across the U.S. and in London. The firm specializes in practice areas related to antitrust and unfair competition, insurance, and commercial litigation. Zelle has 150 attorneys and support staff located across nine different U.S. locations and an office in London. The firm operates 165 endpoints and 65 servers, along with a range of cloud services to support its attorneys and staff. Zelle’s client portfolio includes Fortune 100 enterprises with comprehensive cybersecurity requirements for its law firms and other vendors. To meet these requirements, Zelle’s legal engagements typically require conforming with corporate clients’ risk management requirements.
解决方案
To address its security challenges, Zelle LLP evaluated three vendors in the managed detection and response (MDR) space: TruShield, eSentire, and Arctic Wolf. Ultimately, Zelle selected Arctic Wolf due to its robust functionality, skilled expertise, and subscription-model pricing, which provided business flexibility. Zelle also added the Arctic Wolf Managed Risk solution to manage their digital risk posture continuously. This solution provides 24x7 continuous vulnerability scanning managed by security experts. Beyond vulnerability scanning, Zelle gains visibility into system misconfigurations against globally-accepted critical security control benchmarks and their account takeover risk exposure. The Arctic Wolf security operations solutions have been deployed for over a year, resulting in improved security across Zelle's network and meeting client requirements in various ways.
运营影响
数量效益
相关案例.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Flex Contact Center: Supporting rapid business growth with IBM Connections Cloud and IBM Verse
Flex Contact Center, a professional services company offering telesales, call-center, anti-attrition, back-office, helpdesk and collection services, has grown rapidly since its establishment in 2009. With operations in 12 sites across two states and four cities in Brazil, the company employs more than 11,000 people. However, the company realized that to prevent barriers to future expansion, it was essential to make it as easy as possible for its people to work together effectively—even if they were based in separate geographical locations. Traditional approaches to collaboration—based on email and phone calls—threatened to reduce productivity. Flex Contact Center wanted to enable better collaboration and communication across its workforce, but did not want to make large investments in infrastructure.
Case Study
PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
PureFluent, a translation services company, was facing challenges in managing its translation and document review processes. The company often received files in uneditable formats from customers, which required staff members to transfer text to word processing or spreadsheet documents. During the translation process, maintaining version control was a challenge because PureFluent sent work to hundreds of translators in multiple geographic locations. It was also time-consuming for staff to manage the large volume of emails and FTP transactions required to submit translations for customer review and ensure the integration of requested changes. Furthermore, staff were spending significant time hunting through their emails for specific attachments.
