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Google Cloud Platform > 实例探究 > ATB Financial 利用 Google Workspace 改变银行业
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ATB Financial: Reimagining Work and Enhancing Customer Experience with Google Workspace

技术
  • 应用基础设施与中间件 - 区块链
  • 基础设施即服务 (IaaS) - 云数据库
适用行业
  • 教育
  • 设备与机械
适用功能
  • 产品研发
用例
  • 智慧校园
  • 时间敏感网络
服务
  • 云规划/设计/实施服务
  • 培训
挑战
ATB Financial 是一家加拿大金融服务公司,希望改变银行产品和服务的交付方式,以保持其在颠覆性行业中的竞争优势。他们需要为分散的移动员工配备现代生产力工具,以简化沟通和协作。
关于客户
ATB Financial 是加拿大阿尔伯塔省的一家国有公司。他们在竞争激烈的金融服务领域开展业务,并希望通过不仅仅是一家银行来为客户带来快乐。 ATB 以其在金融服务领域的开创性努力而闻名,例如使用区块链技术进行实时国际支付以及在 Facebook Messenger 上使用聊天机器人技术促进支付。
解决方案
ATB 发起了由 Google Workspace 支持的“工作重新想象”计划。他们选择 Google Workspace 而不是其他云生产力工具集,因为它提供了卓越的创新和人工智能功能。借助 Gmail、Google Drive、表格、文档和日历等工具,ATB 摆脱了传统的遗留驱动模式,允许员工自由地为银行业转型做出贡献。他们还利用 Google Workspace 优化了业务流程并增强了安全性。
运营影响
  • The implementation of Google Workspace has resulted in a more connected workforce, increasing both customer and employee satisfaction. Employees now have the freedom to work and be productive from anywhere, fostering a more flexible and efficient working environment. The use of Google Workspace has also enabled ATB to optimize its business processes, enhancing its ability to deliver new services and respond to customer needs more quickly. The transition to Google Workspace was seamless, with no disruption of work, thanks to the use of the CloudMigrator Google Workspace Migration Tool. ATB was able to easily migrate its entire history—35 terabytes of data, including 340 million email messages, calendar items, and contacts—to Google Workspace. The transformation has also led to a cultural shift towards cloud-based collaboration, with employees now able to integrate work directly into their lives in ways that are meaningful, convenient, and effective.

数量效益
  • Reduces strategic planning, consolidation, and reporting time by 50%

  • ATB quarterly board reporting time is reduced by nearly 60%

  • People & Culture team now uses Google Sheets to reduce the consolidation time associated with its semiannual talent review process by 50%

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