下载PDF
Automating Healthcare Data Entry: A Case Study on New Bedford Corporation
技术
- 分析与建模 - 机器人过程自动化 (RPA)
适用行业
- 金融与保险
- 医疗保健和医院
适用功能
- 质量保证
用例
- 库存管理
- 时间敏感网络
挑战
New Bedford Corporation 是一家医疗服务提供商,面临着将患者护理数据手动输入其 Vitera Intergy Practice Management 应用程序的挑战。这个过程涉及每周输入数千笔医疗费用,每笔费用包含多达 40 条不同的信息,例如姓名、地址和具体治疗。手动数据输入过程不仅繁琐、耗时,每天需要长达 8 个小时,而且容易出错和延误。由于所处理的医疗信息的敏感性,该公司还面临法律影响的风险。此外,雇用工人执行这项任务的成本对公司来说是一笔巨大的财务负担。
关于客户
新贝德福德公司是一家总部位于美国的医疗保健服务提供商。该公司为东南部和大西洋中部地区的医疗保健提供商提供实践管理、计费、编码、EMR 审计、提供商注册和其他服务。他们的使命是通过提供符合其核心公司价值观的高质量后台服务,与医疗保健提供商建立持久的业务关系。他们每周处理 50 个医疗保健提供商客户的数千笔医疗费用,并使用这些费用手动输入 Vitera Intergy Practice Management 应用程序。
解决方案
经过仔细评估后,New Bedford Corporation 选择 Nintex Foxtrot RPA 来自动化其账单数据输入。该解决方案自动从 New Bedford 的专有计费系统复制患者数据,并以每分钟 6 条记录的速度将其输入 Intergy,与手动输入相比,可节省 62% 的时间。自动化过程在一夜之间完成,使员工在工作时间能够专注于其他增值活动,例如跟进保险公司的付款情况。 Nintex Foxtrot RPA 就像一名自动化员工一样运作,对遇到的数据做出智能反应,并以 100% 的准确度输入数据。
运营影响
数量效益
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.