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Zapier > 实例探究 > Lucidchart 如何使用自动化来提高跨团队协作和效率
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Automation and Collaboration: How Lucidchart Reduced QA Checks by 30%

技术
  • 传感器 - 流量计
  • 传感器 - 液体检测传感器
适用行业
  • 水泥
适用功能
  • 质量保证
  • 销售与市场营销
用例
  • 租赁金融自动化
  • 物料搬运自动化
挑战
Lucidchart 经历了快速增长,导致沟通中断和生产力下降。
关于客户
Lucidchart 是一家优先考虑协作的流程图制作者和在线图表软件公司。他们的团队规模增长了 49%,并认识到跨团队协作的重要性。
解决方案
Lucidchart 使用 Zapier 中的共享文件夹来维持跨团队沟通和协作。他们构建了多个 Zaps 并在各个部门之间共享,以优化信息流。
运营影响
  • The use of Zapier's automation tools has significantly improved Lucidchart's operational efficiency and cross-team collaboration. The ability to share Zaps across departments has fostered a more collaborative environment, ensuring that all teams are aligned and working towards the same goals. The use of webhooks to pull new lead data from Marketo and create new leads in Salesforce has streamlined the lead generation process, making it more reliable and efficient. The creation of a robust QA dashboard has also reduced the time and effort required for QA checks, allowing the team to quickly identify and address issues. Overall, the use of automation has played a crucial role in helping Lucidchart manage its rapid growth and maintain productivity.

数量效益
  • Lucidchart's team grew by 49% within a year.

  • Quality assurance (QA) checks decreased by 30% with the use of Zapier.

  • Zapier allowed for the creation of multiple Zaps, streamlining the flow of information between teams.

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