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Google Cloud Platform > 实例探究 > Avanza:通过 Google Cloud 提高效率和协作
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Avanza: Enhancing Collaboration and Leveraging APIs with Google Cloud

技术
  • 分析与建模 - 机器学习
  • 传感器 - 相机/视频系统
适用行业
  • 设备与机械
  • 零售
适用功能
  • 人力资源
  • 维护
用例
  • 预测性维护
  • 时间敏感网络
服务
  • 云规划/设计/实施服务
  • 培训
挑战
BPO 提供商 Avanza 面临的挑战是在竞争激烈且周期性的行业中保持高效和竞争力。他们需要改善员工之间的协作,并在其业务解决方案中利用机器学习和人工智能。
关于客户
Avanza 是西班牙领先的 BPO 提供商,业务遍及西班牙、葡萄牙和拉丁美洲,拥有 7,000 多名员工。他们为各行业的客户提供广泛的服务。
解决方案
Avanza 部署了 Google Workspace,以实现员工之间更好的协作和沟通。他们还实施了 Google Cloud AI 和机器学习 API,以自动化核心业务运营并提高效率。 Google Cloud 合作伙伴 Altostratus 在整个迁移过程中提供咨询、培训和支持。
运营影响
  • The implementation of Google Cloud has brought about significant operational improvements for Avanza. The company has built a platform that enables its employees to collaborate effectively, regardless of their department or location. The use of Google Meet and mobile devices has made meetings more accessible, reducing time wasted on booking offices and ensuring that key participants can contribute wherever they are. The use of Cloud AI & Machine Learning APIs has also enhanced Avanza's core business operations, providing powerful analysis to optimize existing processes or replace them with more efficient methods. The company's continuous search for new and better technology solutions is facilitated by the flexibility and scalability of Google Cloud, allowing Avanza to explore new tools like the Cloud Video Intelligence API and Google Cloud AutoML.

数量效益
  • Reduced the time taken for stock reports by 50%

  • Reduced travel expenditure within Spain by 12%

  • Decreased outgoing telephone usage by 16%

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