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Avanza: Enhancing Collaboration and Leveraging APIs with Google Cloud
技术
- 分析与建模 - 机器学习
- 传感器 - 相机/视频系统
适用行业
- 设备与机械
- 零售
适用功能
- 人力资源
- 维护
用例
- 预测性维护
- 时间敏感网络
服务
- 云规划/设计/实施服务
- 培训
挑战
BPO 提供商 Avanza 面临的挑战是在竞争激烈且周期性的行业中保持高效和竞争力。他们需要改善员工之间的协作，并在其业务解决方案中利用机器学习和人工智能。
关于客户
Avanza 是西班牙领先的 BPO 提供商，业务遍及西班牙、葡萄牙和拉丁美洲，拥有 7,000 多名员工。他们为各行业的客户提供广泛的服务。
解决方案
Avanza 部署了 Google Workspace，以实现员工之间更好的协作和沟通。他们还实施了 Google Cloud AI 和机器学习 API，以自动化核心业务运营并提高效率。 Google Cloud 合作伙伴 Altostratus 在整个迁移过程中提供咨询、培训和支持。
运营影响
数量效益
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