下载PDF
Avea Iletisim Hizmetleri: Enhancing Telecom Customer Experience through Efficient Data Management
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 机器人 - 轮式机器人
适用行业
- 电子产品
- 电信
适用功能
- 质量保证
用例
- 库存管理
- 时间敏感网络
挑战
为了向客户提供一流的服务并遵守严格的法规,移动运营商 Avea 希望以更快、更具成本效益的方式来访问和管理不断增长的用户数据。
关于客户
Avea 是土耳其最年轻、发展最快的移动运营商,拥有超过 1600 万用户。他们拥有约 2,700 名员工,并与 205 个国家/地区的 685 家 GSM 运营商签订了漫游协议。
解决方案
Avea 实施了新的内容管理平台并引入了电子发票,以帮助团队即时访问文档并更快地响应客户。他们还与 IBM 和 Aksis 合作,使用 IBM FileNet Content Manager 构建了单一电子存储库。
运营影响
数量效益
相关案例.
Case Study
Remote Temperature Monitoring of Perishable Goods Saves Money
RMONI was facing temperature monitoring challenges in a cold chain business. A cold chain must be established and maintained to ensure goods have been properly refrigerated during every step of the process, making temperature monitoring a critical business function. Manual registration practice can be very costly, labor intensive and prone to mistakes.
Case Study
Cloud Solution for Energy Management Platform-Schneider Electric
Schneider Electric required a cloud solution for its energy management platform to manage high computational operations, which were essential for catering to client requirements. As the business involves storage and analysis of huge amounts of data, the company also needed a convenient and scalable storage solution to facilitate operations efficiently.
Case Study
Leveraging the IoT to Gain a Competitive Edge in International Competition
Many large manufacturers in and outside Japan are competing for larger market share in the same space, expecting a growing demand for projectors in the areas of entertainment, which requires glamor and strong visual performance as well as digital signage that can attract people’s attention. “It is becoming more and more difficult to differentiate ourselves with stand-alone hardware products,” says Kazuyuki Kitagawa, Director of Service & Support at Panasonic AVC Networks. “In order for Panasonic to grow market share and overall business, it is essential for us to develop solutions that deliver significant added value.” Panasonic believes projection failure and quality deterioration should never happen. This is what and has driven them to make their projectors IoT-enabled. More specifically, Panasonic has developed a system that collects data from projectors, visualizes detailed operational statuses, and predicts issues and address them before failure occurs. Their projectors are embedded with a variety of sensors that measure power supply, voltage, video input/ output signals, intake/exhaust air temperatures, cooling fan operations, and light bulb operating time. These sensors have been used to make the projector more intelligent, automatically suspending operation when the temperature rises excessively, and automatically switching light bulbs. Although this was a great first step, Panasonic projectors were still not equipped with any capability to send the data over a network.