下载PDF
Bucap and Actian Ingres: a winning team for archiving firm
技术
- 分析与建模 - 数据即服务
- 应用基础设施与中间件 - 数据库管理和存储
适用行业
- Professional Service
适用功能
- 商业运营
服务
- 数据科学服务
挑战
Bucap, a leading Italian company providing outsourced document archiving and management services, needed a highly flexible and scalable system to allow quick and easy customization of the applications to respond to business requirements. The company handles huge quantities of data which must be managed and stored in systems compliant with the requirements of high availability, accessibility and security. Bucap also needed the system to be scalable, reliable, highly available and easy to maintain, in order to be able to support all the business processes of storage, indexing, retrieving, and displaying of the documents at the service level agreement committed with the customers.
关于客户
Bucap S.p.A. is a leading Italian company providing outsourced document archiving and management services to enterprises and public administrations for more than 30 years. Today, Bucap serves more than 450 customers and provides full outsourcing services covering any requirements of physical and digital archiving, traceability and data processing. Key facts about Bucap include: 8 plants in Northern and Central Italy, 1000 linear km of physically stored paper documents, 497 million documents stored in its database, 4,500 documents retrieved any day from their customers and 68,000 images digitalized per day.
解决方案
Bucap chose Actian Ingres database for Sun Cluster to guarantee high availability and security. The company also used Actian OpenROAD languages to develop its own applications. This allowed Bucap to develop, adapt and customize the document management and back office software application, named Marica, to the continuously changing business and customer needs. The production environment is a server cluster guaranteeing nonstop services to the customers. A major advantage of Ingres is the ease of administration compared to competitive products; it is very easy to administer, check, change and retrieve statistics out of the database.
运营影响
数量效益
相关案例.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Flex Contact Center: Supporting rapid business growth with IBM Connections Cloud and IBM Verse
Flex Contact Center, a professional services company offering telesales, call-center, anti-attrition, back-office, helpdesk and collection services, has grown rapidly since its establishment in 2009. With operations in 12 sites across two states and four cities in Brazil, the company employs more than 11,000 people. However, the company realized that to prevent barriers to future expansion, it was essential to make it as easy as possible for its people to work together effectively—even if they were based in separate geographical locations. Traditional approaches to collaboration—based on email and phone calls—threatened to reduce productivity. Flex Contact Center wanted to enable better collaboration and communication across its workforce, but did not want to make large investments in infrastructure.
Case Study
PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
PureFluent, a translation services company, was facing challenges in managing its translation and document review processes. The company often received files in uneditable formats from customers, which required staff members to transfer text to word processing or spreadsheet documents. During the translation process, maintaining version control was a challenge because PureFluent sent work to hundreds of translators in multiple geographic locations. It was also time-consuming for staff to manage the large volume of emails and FTP transactions required to submit translations for customer review and ensure the integration of requested changes. Furthermore, staff were spending significant time hunting through their emails for specific attachments.