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Building a centralized competency library to help attract, retain and develop talent
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 医疗保健和医院
适用功能
- 人力资源
用例
- 人员跟踪与监控
服务
- 云规划/设计/实施服务
- 数据科学服务
挑战
奥兰多健康中心是一家位于佛罗里达州的私营非营利医疗网络,在快速变化的临床环境中,它面临着管理数千名医疗员工能力的挑战。医疗行业引入了新的专业技术,尤其是在护理领域,这要求对医疗人员进行额外的培训和资格认证,这增加了重要领域技能短缺的风险。该组织正在寻找方法来提高其吸引、留住和培养人才的能力。作为深入了解整个组织的人才的第一步,奥兰多健康中心部署了 Cornerstone OnDemand 的学习管理系统 (LMS)。然而,该组织需要一个新的能力库。
关于客户
Orlando Health 是一家私营非营利医疗网络,总部位于佛罗里达州奥兰多。该组织拥有 15,000 多名员工和 2,000 名医生,每年为近 200 万佛罗里达州中部居民和 4,500 名国际游客提供先进的医疗治疗和程序。美国医疗保健行业的变化速度比以往任何时候都快,临床实践也变得更加复杂和专业化。这导致了新的专业技术的引入,特别是在护理领域,这些技术推动了护理结果的显著改善。然而,这些技术要求医疗保健人员接受额外的培训和资格认证,这增加了重要领域技能短缺的风险。
解决方案
奥兰多健康中心选择了 IBM Kenexa Talent Frameworks,这是一个全面的能力库,其中包含随时可用的职位描述、基于能力的行为陈述、发展目标等。为了提供高级绩效管理功能,该组织还选择了 IBM Kenexa Competency Manager on Cloud,帮助其更好地管理和更新能力数据以支持其员工。奥兰多健康中心与 IBM 团队合作,在其 Cornerstone OnDemand LMS 和 IBM Kenexa Talent Frameworks 之间创建定制信息流,使其能够将每个角色的最新能力填充到 LMS 中。通过遵循最佳实践方法,奥兰多健康中心确保所有新能力项目都得到组织领导层的充分验证,从而帮助确保符合监管要求。
运营影响
数量效益
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