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Intelex > 实例探究 > Co-Creators and Collaborators: SGS Uses Intelex App Builder to Customise Solutions for Robust Data Collection

Co-Creators and Collaborators: SGS Uses Intelex App Builder to Customise Solutions for Robust Data Collection

技术

分析与建模 - 实时分析
应用基础设施与中间件 - API 集成与管理

适用行业

Professional Service
Software

适用功能

商业运营
质量保证

用例

计算机视觉
预测性维护
车载远程信息处理

服务

软件设计与工程服务
系统集成

挑战

SGS, a global product testing, inspection and certification company, needed a software platform that could be customised to fit the needs of their business. The company was focused on quality control, regulatory compliance and product safety, and required a software provider that could collaborate with them to create the best possible safety management system. Prior to implementing Intelex, reporting was done on paper and aggregated in dozens of excel sheets to produce statistics. There was no traceable visibility of incident investigations and corrective actions, which was a big challenge. Another challenge was to ensure that any software tools used were representative of real-world and operational needs and made sense for the actual end users.

关于客户

SGS is a leading global product testing, inspection and certification company that provides worldwide, independent services that make a difference in people’s lives. Its core services can be divided into three categories: Testing, Inspection, and Certification. The goal is to partner with SGS customers to help them operate more efficiently, safely, productively and sustainably. One of the core corporate values at SGS is to protect employees around the world. SGS operates in more than 2,600 sites worldwide and has a workforce of 96,000 employees. To help protect those employees, SGS turned to Intelex. Around the same time the Operational Integrity department was established at SGS in 2009-2010, Intelex was introduced into the company.

解决方案

SGS chose Intelex Technologies to help digitise and standardise its collection of health and safety data. Using App Builder from Intelex, SGS built or highly customised a number of apps that have been rolled out to employees. These include Incident Management & Reporting, Near Miss Management & Reporting, Hazard/Risk Management & Reporting, Non-conformance Management & Reporting, Permit to Work, Vehicle Inspections, Behavior Based Safety, KPI and Man-Hours Reporting, Risk Assessment and Management, Check Status and Stop Work Authority, Integrity Management Reporting, Document Control, and Audits Management. In 2020, SGS successfully linked their Intelex platform to Power BI, creating next-level reports and business dashboards.

运营影响

Incident rates at SGS from 2009 to 2021 show the significant improvements in LTIR/TRIR since the acquisition of the Intelex Platform.
In 2016, a fully integrated HSE performance report created from Intelex’s BI tool was a game changer, notes Teodoro.
In 2019, SGS was able to integrate vehicle telematics into the Intelex platform with a form the company built using App Builder that tracks installations done in the SGS fleet for both owned and leased vehicles, including mileage and distance driven.

数量效益

The current system includes all 1,700 valid sites in SGS with a current inventory of 25,000 active users all over the world.
For several years running, the Crystal system (the internal name for Intelex) has remained in the Top 4 most-used apps at SGS.
In all, 91 dashboards have been created – both globally and locally – by system administrators.