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Comodo One Customer Testimonial
技术
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- Professional Service
- Software
适用功能
- 商业运营
- 现场服务
用例
- 预测性维护
- 远程资产管理
- 服务备件管理
服务
- 软件设计与工程服务
- 系统集成
挑战
Before implementing Comodo One MSP, IT Simplicity had an RMM solution in place, but was experiencing multiple outages and a higher per-seat cost than it wanted to pay. Licensing fees and costs are always an issue, so IT Simplicity was looking for a new RMM technology solution that would deliver a secure and reliable performance for both its customers and its own workforce, not adding cumbersome costs, and be able to scale and integrate its patch management and service desk capabilities.
关于客户
Based in Miami, Florida, IT Simplicity is a managed service provider that builds its business on its name – making IT simple for its customers, so they can leverage technology to build and expand their own businesses. With hundreds of small to mid-sized enterprise customers across Florida, IT Simplicity is dedicated to taking the complexity associated with finding IT solutions that work, and providing state-of-the-art IT support, service and products that allow its customers to get ahead of the competition and achieve greater success. IT Simplicity recently registered for the free Comodo One managed services platform, after looking for a new RMM solution to better service its customer base.
解决方案
While researching best of breed RMM service offerings, IT Simplicity signed up for the free Comodo One MSP platform that integrates RMM, Patch Management, Service Desk and Device Management modules – all under one console. IT Simplicity has started adopting and using the Comodo RMM solution within Comodo One MSP, uploading devices and endpoints to help the company monitor and service its customers across the state of Florida. Because the managed services solution from Comodo is free, IT Simplicity has the option to reinvest the cost savings it is achieving back into its business – giving IT Simplicity more financial flexibility to better serve its customer base and grow.
运营影响
数量效益
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