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CoreHealth Technologies > 实例探究 > 员工健康的数字化转型:企业健康合作伙伴案例研究
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Digital Transformation in Employee Wellness: A Case Study on Corporate Health Partners

技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 传感器 - 相机/视频系统
适用行业
  • 教育
  • 医疗保健和医院
适用功能
  • 维护
  • 质量保证
用例
  • 大规模定制
  • 时间敏感网络
服务
  • 测试与认证
  • 培训
挑战
Corporate Health Partners 是一家总部位于佐治亚州的公司,近二十年来一直致力于通过促进健康和福祉来提高员工绩效。然而,随着美国健康危机的恶化,该公司在管理员工日益增加的健康相关问题方面面临挑战。他们的专有平台 HealthyTrax 无法满足健康行业不断增长的需求。该平台功能有限,技术过时,需要持续开发,耗费时间和资源。此外,维持高安全标准以应对网络攻击成为首要任务。该公司需要一种能够提供更多功能、改善用户体验并确保高安全标准的解决方案。
关于客户
Corporate Health Partners 是一家总部位于佐治亚州肯尼索的公司,成立于近二十年前。该公司的使命是通过解决健康和福祉问题来帮助雇主提高员工绩效。他们与各行业的雇主合作,提供量身定制的全面健康和福祉计划以及领先的健康指导服务。多年来,他们目睹了全美肥胖、糖尿病和其他可预防疾病的增加,导致保险费上涨和员工生产力下降。
解决方案
为了应对这些挑战,Corporate Health Partners 决定进行数字化转型。他们的结论是,现在不是投资现有平台,而是寻找外部解决方案的时候了。他们选择了 CoreHealth 强大的一体化企业健康平台。该平台提供了多种功能,可以帮助他们将辅导计划提升到一个新的水平。在 CoreHealth 专家的实施和培训支持之后,Corporate Health Partners 已准备好加强他们的辅导计划。新平台提供定制功能、现代通信解决方案、改进的服务和质量保证,并扩大了覆盖范围。
运营影响
  • The implementation of CoreHealth’s platform brought about significant operational improvements for Corporate Health Partners. The new platform allowed them to develop more meaningful coaching programs and increase the overall effectiveness of their initiatives. They were able to provide tailored dashboards, educational content, and reporting for each unique client. The modernized communication solutions improved emotional connections with program participants, especially during the pandemic when services had to be offered digitally. The improved service and quality assurance allowed them to maintain connections between clients and their preferred coaches, even when coaches moved out of state. The new tracking and reporting capabilities gave them better insight into individual coaching statistics, enabling them to address areas needing attention and maintain a high level of quality assurance. The company was also able to make their own back-end updates more efficiently. The expanded reach of the platform allowed them to gain new customers from coast to coast.
数量效益
  • 28% of their clients now utilize personalized video content created by Corporate Health Partners' content team.
  • Over 17% of their clients who preferred to opt out of coaching or health screening services can now be better served with customized programming.
  • Video chat capabilities, combined with telephonic coaching, served over 50% of their clients during the pandemic lockdown.

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