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iCIMS > 实例探究 > Chalhoub Group 如何利用 iCIMS Talent Cloud 实现招聘转型
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Digital Transformation in Talent Acquisition: A Case Study of Chalhoub Group

技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
  • 设备与机械
  • 零售
用例
  • 对话机器人
  • 时间敏感网络
服务
  • 云规划/设计/实施服务
  • 系统集成
挑战
Chalhoub Group 是一家奢侈品零售商和分销商,面临着处理来自中东地区和世界各地的大量申请的挑战。他们需要快速、无缝的招聘流程来填补零售店的空缺职位。
关于客户
Chalhoub Group 是中东地区领先的奢侈品合作伙伴,拥有 750 多家零售店和超过 12,000 名不断壮大的员工队伍。他们正在经历重大的数字化转型,并希望吸引顶尖的数字化和精通技术的专业人士。
解决方案
Chalhoub Group 引入了 iCIMS 数字助理来预筛选和过滤申请,并将其集成到其申请人跟踪系统 (ATS) 中。他们还实施了 iCIMS 视频面试套件,其中包括预先录制的面试和人工智能驱动的推荐以及现场面试。
运营影响
  • The implementation of the iCIMS Digital Assistant and the iCIMS Video Interview suite has significantly improved the candidate experience and employer branding for Chalhoub Group. The chatbot has made the application process quick and seamless, retaining talent that could have easily dropped off the website. The pre-recorded interview feature has provided candidates with a frictionless interview experience, allowing applicants from around the world to take their interview at their convenience and in the best conditions. This has also solved potential time zone issues. The whole experience has enhanced the human touch that technology cannot replace and has given the Talent Acquisition team more time to focus on critical strategic roles to fill.

数量效益
  • 20,000 applications submitted through the bot since its integration

  • It now takes candidates 15 seconds to find a relevant position, down from three minutes

  • The team estimates they save up to 20% of pre-screening time thanks to the chatbot

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