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Assignar > 实例探究 > Aaction Traffic:利用数字解决方案简化运营
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Digital Transformation of Aaction Traffic: A Case Study

技术
  • 基础设施即服务 (IaaS) - 云数据库
  • 处理器与边缘智能 - 嵌入式和边缘计算机
适用行业
  • 金融与保险
  • 造纸
用例
  • 交通监控
  • 交通模拟
挑战
Aaction Traffic 是一家交通控制公司,其运营依赖于手动纸质流程,从而带来了错误、效率低下以及需要持续跟进等挑战。
关于客户
Aaction Traffic 是一家总部位于布里斯班都会区和昆士兰东南部的交通控制公司。他们优先考虑安全,拥有经过认证的训练有素的人员,并致力于高效的业务运营。
解决方案
Aaction Traffic 通过采用基于云的系统并使用Assignar 平台来处理表格、时间表、摘要和日程安排,实施了数字解决方案。这可以简化流程、提高准确性并提高效率。
运营影响
  • The transition to a digital solution significantly improved Aaction Traffic's operational efficiency. The cloud-based system allowed the team to work from home, thus providing flexibility. The digital docket system in Assignar ensured instant delivery of documents to clients, enhancing customer satisfaction. The digital solution also improved the morale and harmony among the traffic controllers as they no longer had to chase up the team for missing daily fares or incorrect penalty rates. The digital scheduling process eliminated the need for constant communication, making the process much easier and efficient. Overall, the digital transformation significantly improved the company's operational efficiency and customer satisfaction.
数量效益
  • Reduced operational costs due to the elimination of manual processes and human errors.
  • Increased efficiency in document delivery to clients.
  • Improved accuracy in employee pay and reduced instances of missing daily fares.

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