下载PDF
Dutch consultancy firm goes beyond asset management with Absolute
技术
- 功能应用 - 企业资产管理系统 (EAM)
- 网络安全和隐私 - 端点安全
- 功能应用 - 远程监控系统
适用行业
- Professional Service
适用功能
- 商业运营
- 设施管理
用例
- 远程资产管理
- 资产健康管理 (AHM)
- 安全索赔评估
服务
- 系统集成
- 软件设计与工程服务
挑战
AEF consultants predominately work from remote locations, resorting only to the office for meetings. As such, their laptops – and the highly sensitive and valuable information they contain – are often beyond IT’s view and vulnerable to falling into the wrong hands. On average, one laptop goes missing per year. AEF previously used an asset tracking system that required significant resources when managing a mobile fleet. AEF knew that a more efficient solution that introduced security capabilities was needed.
关于客户
Andersson Elffers Felix (AEF) is a consultancy firm, established in 1982 in Utrecht, the Netherlands. AEF specialises in public safety, healthcare, education and research, culture, organisational reviews and re-design, and complex stakeholder environments. IT is playing a more significant role within the company as it moves towards a virtual workspace environment. AEF employs 50 consultants who are mainly mobile and hold highly sensitive and valuable data on their laptops.
解决方案
AEF found the answer in Absolute. By adding endpoint security capabilities, AEF were able to go beyond their existing asset management tools. Absolute also complemented their existing data security systems, introducing new capabilities such as the ability to remotely delete sensitive data from a device. When conducting their one month pilot of Absolute, this data delete feature was initially AEF’s primary interest. Since the pilot’s successful completion, the company has found that additional endpoint security capabilities are also invaluable tools. These features, along with the ability to assess data at risk and respond, were the deciding factors that encouraged AEF to install the software across its entire fleet. Providing 100% visibility into remote and mobile computers, Absolute allows IT to remotely manage computers on and off the network, all within a single interface via the Absolute Customer Centre. This allows AEF to monitor changes in asset information, including user identification, physical location, configuration, and the installation of software/hardware that may not comply with corporate regulations. AEF has also made use of the ability to create alerts that notify IT when changes in hardware and software are made.
运营影响
数量效益
相关案例.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Flex Contact Center: Supporting rapid business growth with IBM Connections Cloud and IBM Verse
Flex Contact Center, a professional services company offering telesales, call-center, anti-attrition, back-office, helpdesk and collection services, has grown rapidly since its establishment in 2009. With operations in 12 sites across two states and four cities in Brazil, the company employs more than 11,000 people. However, the company realized that to prevent barriers to future expansion, it was essential to make it as easy as possible for its people to work together effectively—even if they were based in separate geographical locations. Traditional approaches to collaboration—based on email and phone calls—threatened to reduce productivity. Flex Contact Center wanted to enable better collaboration and communication across its workforce, but did not want to make large investments in infrastructure.
Case Study
PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
PureFluent, a translation services company, was facing challenges in managing its translation and document review processes. The company often received files in uneditable formats from customers, which required staff members to transfer text to word processing or spreadsheet documents. During the translation process, maintaining version control was a challenge because PureFluent sent work to hundreds of translators in multiple geographic locations. It was also time-consuming for staff to manage the large volume of emails and FTP transactions required to submit translations for customer review and ensure the integration of requested changes. Furthermore, staff were spending significant time hunting through their emails for specific attachments.