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Enabling Bimodal IT in Banking: A Case Study on ABN AMRO
技术
- 基础设施即服务 (IaaS) - 公共云
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 汽车
- 零售
适用功能
- 设施管理
- 产品研发
用例
- 租赁金融自动化
- 公共交通管理
服务
- 软件设计与工程服务
挑战
荷兰第三大银行荷兰银行面临着对其服务数字化不断增长的需求,而这一需求因 COVID-19 大流行而进一步放大。该银行拥有超过 300 万客户和 197B 欧元的资产,面临着为客户和员工提供更多数字接触点的压力。该银行的 19,000 名员工开始采用影子 IT 解决方案来满足这些需求,鉴于银行业的严格监管和合规标准,这带来了风险。 2016 年,荷兰银行重新评估了他们的 IT 格局,并确定他们需要一个更高效的开发平台来快速交付创新解决方案,同时保持符合行业标准的治理水平。
关于客户
荷兰银行是荷兰第三大银行,在比利时、法国、德国和英国提供私人、零售、商业和机构银行业务。该银行为超过 300 万客户提供服务,管理着 197B 欧元的资产。荷兰银行拥有 19,000 名员工,在银行业占有重要地位。该银行始终注重可靠性、稳定性和安全性,同时努力快速交付软件以满足客户和员工不断变化的需求。该银行对创新和数字化的承诺体现在其采用 Mendix 平台来提供低代码应用程序。
解决方案
荷兰银行决定采用低代码作为应对挑战的解决方案。他们选择了 Mendix 平台,该平台使他们能够交付 60 多个低代码应用程序来帮助实现内部流程自动化。该银行受到 Gartner 双模式 IT 概念的启发,意识到虽然现有的 Microsoft 和 IBM 解决方案涵盖了传统开发平台,但他们需要填补解决新问题和试验更快交付时间方面的空白。选择 Mendix 是基于严格的平台要求,包括灵活的部署选项和受控开发的参数。 2017 年采用 Mendix 促使荷兰银行开始以敏捷的方式与规模更小、精干的团队合作。五年来,该银行在 Mendix 中工作的团队规模扩大到了 16 个,在不同的生产阶段交付了 61 个低代码应用程序。
运营影响
数量效益
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