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MindTickle > 实例探究 > Enabling Faster, Scalable, and More Effective Onboarding with Mindtickle
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Enabling Faster, Scalable, and More Effective Onboarding with Mindtickle

技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 建筑与基础设施
  • Software
适用功能
  • 人力资源
  • 销售与市场营销
服务
  • 培训
挑战
e-Builder, a company that develops and delivers cloud-based construction management software, was facing challenges with its onboarding process. The existing program was inconsistent and not suited for a rapidly growing team. The ramp time for new hires was suboptimal, which was affecting the company's productivity and sales. The company needed a solution that could streamline the onboarding process, reduce ramp time, and improve sales productivity.
关于客户
e-Builder is a company based in Fort Lauderdale, Florida, founded in 1995. The company has over 150 employees and operates in the computer software industry. e-Builder develops and delivers cloud-based construction management software for facility owners and construction professionals to improve capital project outcomes. The company has an expanding sales force and recognizes the importance of establishing a streamlined and consistent onboarding process for its growing team.
解决方案
To address the inconsistencies and gaps in their existing onboarding process, e-Builder decided to implement Mindtickle’s sales readiness platform. This platform allowed the e-Builder team to establish a program that empowered managers to identify knowledge gaps within their teams and coach accordingly. The platform also provided a fast and easy way to confirm retention of knowledge. With the help of Mindtickle, e-Builder was able to create onboarding and training programs for various teams within the company, including the outside sales team, the partner team, account managers, solution engineers, BDRs, and customer success managers.
运营影响
  • e-Builder was able to establish a consistent onboarding program that set every rep up for success from day one.
  • Managers at e-Builder had better visibility into individual competencies and skill gaps, which allowed them to focus their energy on improving skills.
  • Sales managers were equipped with concrete data to fuel their coaching conversations.
数量效益
  • One rep on the e-Builder team who went through Mindtickle training completed a new deal from start to finish on his own in well under six months.
  • The e-Builder team launched seven learning modules for their customer-facing teams in a single quarter.

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