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Enhancing E-Commerce Trust and Security: A Case Study of Zamberg.com
适用行业
- 电子商务
- 国家安全与国防
适用功能
- 质量保证
用例
- 欺诈识别
- 篡改检测
服务
- 网络安全服务
挑战
Zamberg.com 是一家领先的高品质德国美容产品经销商,在赢得网站上新客户的信任方面面临着重大挑战。尽管是德国索林根工匠制造的产品的最大分销商,也是许多欧洲产品的美国独家分销商,但该公司仍在努力应对消费者对网络欺诈的普遍恐惧。这种恐惧影响了 24% 的消费者,它源于诈骗、网络钓鱼、域欺骗和“中间人”攻击的可能性。由于缺乏一种独特的方法来向客户保证网站的真实性和安全性,Zamberg.com 的销售增长潜力受到了阻碍。
关于客户
Zamberg.com 是高品质德国美容产品的领先经销商。它是德国索林根工匠制造的产品的最大经销商,也是许多欧洲产品的美国独家经销商。尽管该公司在制造精良的德国钢制美容产品方面实力雄厚,但在赢得网站上新客户的信任方面仍面临挑战。该公司已经在市场上占据了稳固的地位,但对网络欺诈的担忧是阻碍 Zamberg.com 实现更高销售增长的主要障碍。
解决方案
为了应对这一挑战,Zamberg.com 求助于网络安全公司 Comodo,以帮助赢得用户信任并向客户保证网站的真实性和安全性。 Zamberg.com 实施了 Comodo 的两个计划:EV SSL 证书和 HackerProof 软件。 EV SSL 证书使用广泛的背景调查来推广真实的网站。当站点具有 EV SSL 证书时,页面的地址栏会变成绿色,表明其真实性。具有此证书的页面还带有印章,提供网站所有者的信息,证明该网站对其内容负责。另一方面,HackerProof 软件向客户强调该网站不会受到黑客攻击。它向黑客暴露任何漏洞,并向用户表明相同的漏洞,有助于消除客户对其提交到网站的信息的安全性和隐私性的任何疑虑。
运营影响
数量效益
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