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Enhancing KUBRA's Storm Center Outage Mapping with AerisWeather
技术
- 传感器 - 自动驾驶传感器
- 传感器 - 电表
适用行业
- 电网
- 电信
适用功能
- 质量保证
用例
- 水务管理
服务
- 测试与认证
挑战
KUBRA 是基于云的客户体验管理解决方案的领先提供商，其 Storm Center 断电地图解决方案面临着挑战。 Storm Center 是一个适合移动设备的平台，允许用户可视化恶劣天气对其当地公用事业或电信提供商的影响。然而，随着该功能越来越受欢迎，KUBRA 需要一个气象数据提供商，既可以增强断电测绘体验，又可以处理他们所服务的大量客户（客户数量超过 6100 万米，并且还在不断增长）。该提供商需要提供开发人员友好的雷达层集成，以改善视觉效果、扩展层选项（例如闪电、热带气旋、预报降水、风暴跟踪和风暴单元）以及可扩展性，以允许因极端天气而导致的流量/需求大幅波动事件。
关于客户
KUBRA 是一家行业领先的云客户体验管理解决方案提供商，为北美的公用事业、保险、政府和其他实体提供解决方案。他们的使命体现在“体验更好”的口号中，并体现在他们提供的所有产品和服务中。他们广泛的解决方案组合包括计费和支付、人工智能和公用事业地图。 Storm Center 是他们的关键产品之一，它是一种停电地图解决方案，使用户能够直观地看到恶劣天气对当地公用事业或电信提供商的影响。它为 KUBRA 客户及其客户提供了准备和监控其所在地区的停电的机会，并为他们提供了关键的恢复更新和时间表。
解决方案
KUBRA 与 AerisWeather 合作改进了风暴中心的天气可视化。在入职阶段，两家公司都进行了广泛的负载测试和数据检查。这种实践方法促进了双向合作伙伴关系，增强了团队和解决方案。目标是确保即使在最极端的天气条件下也能满足客户的需求，同时将性能下降降至最低。 AerisWeather 的雷达层于 2021 年 7 月成功集成到 Storm Center，使 KUBRA 能够为越来越多的公用事业和电信客户提供 Storm Center 的改进优势。
运营影响
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