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Enhancing Operational Efficiency: A Case Study on the United States Naval Academy Midshipmen Summer Travel Program
技术
- 传感器 - 温度传感器
适用行业
- 教育
- 设备与机械
用例
- 租赁金融自动化
- 虚拟培训
服务
- 系统集成
- 培训
挑战
美国海军学院 (USNA) 在组织 3,000 多名见习官前往全球各地的旅行方面面临着重大挑战。该过程涉及获取和记录旅行安排以及管理多个行程和权利变更，非常复杂、动态且存在人为错误的高风险。现有的手动业务流程和系统效率低下，导致延误、处理错误、成本超支以及旅客的财务困难。财务和后勤系统往往无法及时生成重要的旅行信息。 USNA 需要一种解决方案，能够处理多个不同系统生成的结构化数据和信息，以及表单、文档和工件中存在的非结构化数据。
关于客户
美国海军学院（USNA）是一所著名的军事学院，为美国海军和海军陆战队培训军官。自 2014 年以来，Immersion Consulting 一直支持 USNA 提高海军候补生夏季旅行计划运营效率的努力。该计划包括为海军见习官计划和执行世界各地的夏季旅行。重点是为这项复杂的任务实现合规、可重复和可持续的流程。 USNA 面临的挑战是管理 3,000 多名见习官的旅行安排，这项任务可能会出现人为错误、延误和成本超支。
解决方案
USNA 实施了 Altair® Monarch®，这是一种自助数据转换解决方案，可利用业务环境中的现有数据和信息，而无需增强系统。 Monarch 提高了用于决策支持的财务和会计数据的准确性和保真度，并使复杂、高风险且成本高昂的手动业务流程实现自动化。通过与客户端用户密切合作，特定的旅游业务规则被纳入 Monarch 固有的软件逻辑中。该工具的业务规则支持专门的决策支持报告，促进及时、准确地更改行程、权利和成本，以及更新旅行者信息。 Monarch 处理复杂逻辑语句的能力显着减少了机器处理时间。该解决方案还允许通过实时数据库连接接收多个数据源，从而添加权威数据源以纠正系统报告中的缺陷。
运营影响
数量效益
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