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Entrinsik Informer & Wynne Systems Deliver a Robust Ad-Hoc BI Solution to the World’s Largest Caterpillar Equipment Dealer
技术
- 应用基础设施与中间件 - 数据可视化
- 功能应用 - 企业资源规划系统 (ERP)
- 分析与建模 - 预测分析
适用行业
- 设备与机械
- 建筑与基础设施
适用功能
- 商业运营
- 质量保证
用例
- 车队管理
- 预测性维护
- 过程控制与优化
- 实时定位系统 (RTLS)
- 远程资产管理
服务
- 系统集成
- 培训
挑战
Entrinsik partner Wynne Systems is a global software company producing rental equipment software for the equipment industry and business intelligence tools for a large variety of sectors. Their product offering includes a powerhouse product, Axiom® ERP, based on the robust and reliable IBM i platform.\n\nThe Cat Rental Store is a subsidiary of Finning International Inc., the world’s largest Caterpillar equipment dealer. The Cat Rental Store is a full service rental organization, featuring a full line of mid-size and smaller Caterpillar machinery as well as a variety of other name brands and equipment. The business serves a diverse range of industrial markets and supports their customers with high quality Rental Equipment, Used Equipment Sales, New Equipment Sales, Safety Training Services, and Plant Shutdown Services & Asset Management Programs. The Cat Rental Store has become a leading rental service provider in Western Canada.\n\nThe team at The Cat Rental Store used a combination of different reporting tools and data sources including Axiom ERP, IBM Cognos, Showcase, AS400 Query, SQL, and SugarCRM with Excel in order to get the reporting results they needed. In many cases the reports were manually generated and then amalgamated by either importing or copying data into spreadsheet templates. The Cat Rental Store generated Axiom ERP reports, custom queries and Excel spreadsheets with most of their Key Performance Indicator (KPI) information, collected and reported on at month’s end, not in real time. Reports were primarily created, modified, and distributed either through members of the IT or Accounting departments. This reporting environment created multiple challenges: untimely access to reports, non-uniformity in data analysis, Excel skills/access restrictions, large file distribution, and end-user interpretation and training difficulties, among others.
关于客户
The Cat Rental Store is a subsidiary of Finning International Inc., the world’s largest Caterpillar equipment dealer. The Cat Rental Store is a full-service rental organization, featuring a full line of mid-size and smaller Caterpillar machinery as well as a variety of other name brands and equipment. The business serves a diverse range of industrial markets and supports their customers with high-quality Rental Equipment, Used Equipment Sales, New Equipment Sales, Safety Training Services, and Plant Shutdown Services & Asset Management Programs. The Cat Rental Store has become a leading rental service provider in Western Canada. They have a strong focus on providing excellent customer service and ensuring that their clients have access to the best equipment and support available. The company has a significant presence in the industrial market and is known for its reliability and comprehensive service offerings.
解决方案
The Cat Rental Store needed to introduce an integrated Business Intelligence (BI) tool into the organization that would put advanced reporting and dashboarding capabilities into the hands of managers so they could respond quickly to continuously changing business conditions.\n\nThe team was looking for a BI tool to provide the following functionality:\n• Dashboards – visualization of information in multiple ways\n• Data Analysis – ability to uncover trends and opportunities\n• Advanced Report Generation – ability to create self-service reporting, easy to use, ability to export data to other formats\n• Integration – ability to integrate multiple data sources\n\nThe Cat Rental Store originally learned about Entrinsik Informer through SugarCRM (Entrinsik is a SugarCRM partner) and various BI publications where it was consistently given a high BI rating, and they were excited when Wynne Systems announced the integration of Entrinsik Informer into their Axiom ERP.
运营影响
数量效益
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