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实例探究 > FGM Uses Solutions to Optimize Quality, Supplier and Strategic Planning Management and Develop New Products

FGM Uses Solutions to Optimize Quality, Supplier and Strategic Planning Management and Develop New Products

技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 产品生命周期管理系统 (PLM)
适用行业
  • 医疗保健和医院
  • 生命科学
适用功能
  • 商业运营
  • 产品研发
  • 质量保证
服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
挑战
FGM, a leading company in the dental technology sector, faced challenges in managing quality, suppliers, new product development, and strategic planning. The company needed a solution to streamline these processes, ensure compliance with various certifications and regulations, and maintain documentation securely and centrally. Additionally, FGM required a system that could facilitate global access to resolve pending activities and improve productivity.
关于客户
FGM Produtos Odontológicos is a prominent player in the dental technology industry, known for its innovative solutions and extensive product line. With over 13 years in the market, FGM is the most highly-sold brand in Brazil for dental bleaching products, serving over 6 million smiles through its Whiteness line. The company exports to countries in the Americas, Europe, and Asia, and holds several certifications, including ISO 9001, ISO 13485, and the Brazilian National Health Surveillance Agency (ANVISA) Good Manufacturing Practices Certificate. FGM operates a 2,600 square meter manufacturing facility in Joinville, Santa Catarina, and offers a wide range of dental products, including resin composites, fiberglass pins, and cementation products.
解决方案
FGM implemented the SoftExpert Excellence Suite to manage its quality, suppliers, new product development, and strategic planning processes. The suite's web-based version allowed for global access, enabling the resolution of pending activities from anywhere. The solution centralized documentation, making it accessible to users and auditors both inside and outside the company. The SE Suite facilitated complete product lifecycle management, from creation and design to manufacturing, maintenance, and disposal. It also aligned product development stages with the organization's business strategy, boosting productivity and ensuring compliance with regulatory requirements.
运营影响
  • The SoftExpert Excellence Suite improved FGM's quality management by ensuring compliance with norms and regulations, reducing operational overload, and providing transparency and visibility for all employees.
  • The solution enhanced performance management by diffusing strategic objectives across all organizational levels, improving communication with clients, suppliers, and partners, and aligning objectives with key performance indicators.
  • For product management, the suite allowed for complete lifecycle management, centralized product development data, and provided a comprehensive audit trail for changes, reducing costs associated with prototypes and rework.
数量效益
  • FGM serves over 6 million smiles through its Whiteness line.
  • The company operates a 2,600 square meter manufacturing facility.
  • FGM holds multiple certifications, including ISO 9001, ISO 13485, and ANVISA Good Manufacturing Practices Certificate.

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