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Fishbowl Tracks All Materials Used in Procedures, and It Lets Every Practitioner Know How Many Supplies Are at Each Location
技术
- 功能应用 - 库存管理系统
适用行业
- 医疗保健和医院
适用功能
- 采购
- 质量保证
用例
- 库存管理
服务
- 系统集成
挑战
Endodontic & Periodontic Associates, a large multi-specialty dental practice, was facing challenges in tracking and managing their inventory. They were not tracking their inventory on a usage basis, either by patient or by office. This lack of information made it difficult for doctors to know if they were being efficient with their supplies and what they should do to increase their efficiency. The office staff would visually check their inventory levels at the end of each month and then order however much they needed to bring inventory back up to the desired levels. But the actual levels were frequently guessed at, which often resulted in higher-than-necessary inventory or even stockouts at each office. Sometimes they would even run out of items required to perform procedures efficiently. Those procedures would have to be postponed and the missing materials had to be rush-ordered at great expense. But the amount of that added expense was difficult to determine without accurate inventory tracking information.
关于客户
Endodontic & Periodontic Associates, Ltd. is the largest multi-specialty dental practice in the Midwest and has been in business for more than 40 years. They have eight office locations in the southern suburbs of Chicago and three offices in Northwest Indiana. The company is a major player in the dental industry, providing a wide range of dental services to a large customer base. The company prides itself on its commitment to providing high-quality dental care and has built a strong reputation in the industry over the years. However, the company was facing challenges in managing its inventory, which was affecting its operational efficiency and profitability.
解决方案
Endodontic & Periodontic Associates decided to implement Fishbowl Warehouse to address their inventory management challenges. They decided to store inventory for its Illinois and Indiana offices at one warehouse with only minimal inventory housed at the individual offices. Extensive processes were implemented that required each dental office to sign for all materials when delivered, both for basic supplies, office supplies, and for high-cost custom supplies, such as implants. And staff members were required to sign all Pick Tickets when they pulled together an order. Special reporting was created to track who the items were for, when they were scheduled to be used, and which doctor requested the supplies. Now, when a patient is scheduled for a procedure the dental office has to request the materials a week in advance. The warehouse transfers materials to the office on an “as needed” basis the day before and the office signs for them. When the procedure is completed, any unused materials are transferred back to the warehouse and entered back into inventory. A warehouse worker then creates a Sales Order to the specific office for the items used during the procedure and the office is billed accordingly.
运营影响
数量效益
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