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Golden State Foods: Leveraging Digital Work Instructions for Optimal Performance
技术
- 功能应用 - 制造执行系统 (MES)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
- 设备与机械
适用功能
- 维护
- 质量保证
用例
- 虚拟培训
- 视觉质量检测
服务
- 测试与认证
- 培训
挑战
Golden State Foods (GSF) 是食品服务行业最大的多元化供应商之一，在保持其运营的一致性和质量方面面临着挑战。 GSF 的客户遍布 50 多个国家/地区的约 125,000 家餐厅，并在全球 50 个地点提供服务，因此需要标准化其内部程序和入职流程。食品行业对质量的重视以及 GSF 创新和客户服务的核心价值观使得这种标准化成为必要。该公司还面临人员配置问题，需要确保训练有素的操作员能够轻松地将知识传授给其他人，并向维护同事阐明设备问题。
关于客户
Golden State Foods (GSF) 是食品服务行业最大的多元化供应商之一，为 50 多个国家的约 125,000 家餐厅提供服务。该公司在全球 50 个地点提供服务。 GSF 致力于质量、创新和客户服务。该公司在全球运营中标准化内部程序和入职流程方面面临挑战。他们还需要解决人员配备问题，并确保训练有素的操作员能够轻松地将知识传授给其他人，并向维护同事阐明设备问题。
解决方案
GSF 开始更新其标准操作程序 (SOP)，以使其尽可能易于访问和实施。他们选择 SwipeGuide 作为他们的支持工具，该工具提供了无与伦比的易用性。 GSF 为操作员提供了 iPad，以便他们访问工作中所需的信息。员工只需扫描二维码即可访问分步工作说明和 SOP。使用 SwipeGuide，GSF 记录了从操作机器到执行办公室任务的各种 SOP 和说明。将这些内容集中在一个中央数字图书馆中可以提高精益制造的采用率。在整个生产现场提供标准化、数字化工作指令的能力确保了在需要的时间和地点提供正确的工作指令。
运营影响
数量效益
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