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GPS Insight Streamlines Processes for Allied Glass
技术
- 网络与连接 - 全球导航卫星系统 (GNSS)
- 传感器 - 全球定位系统
适用行业
- 玻璃
- 造纸
适用功能
- 现场服务
- 维护
用例
- 库存管理
- 车载远程信息处理
服务
- 系统集成
挑战
Allied Glass & Aluminium Products 是一家总部位于不列颠哥伦比亚省维多利亚的公司，在管理其广泛的服务方面面临着挑战。该公司自 1960 年开始营业，提供各种服务，包括商业门窗的安装、更换、维修和保养。他们还提供紧急维修服务，这使得他们的日常运营变得复杂。该公司使用纸质系统来处理工单、发票和其他流程，事实证明该系统效率低下。技术人员必须亲临办公室才能接受新的工作，并且由于流程的手动性质，协调不同的系统是一项挑战。该公司认识到需要一个自动化管理系统来简化其运营。
关于客户
Allied Glass & Aluminium Products 是一家总部位于不列颠哥伦比亚省维多利亚的公司，自 1960 年开始营业。该公司为广泛的商业和住宅客户提供与玻璃相关的需求。他们以高品质的工艺和产品、专业知识和个性化的客户服务而自豪。除了标准窗帘外，该公司的服务还包括天窗、日光浴室、定制淋浴间和栏杆的安装和设计。他们还为物业经理提供商业门窗的更换、维修和保养服务。该公司全天候 (24/7) 待命进行紧急维修，这使得他们的日常运营充满挑战。
解决方案
Allied Glass 选择实施 FieldAware by GPS Insight，这是一种基于云的综合现场服务管理解决方案。 FieldAware 使用现代网络和移动技术来管理服务请求、调度、调度、发票和报告。由于其开放式 API 框架，该解决方案可与其他商业软件和解决方案（包括 QuickBooks）无缝集成。这样可以轻松地与会计、CRM 或 ERP 解决方案集成。 FieldAware 可通过任何互联网浏览器和 FieldAware 移动应用程序（适用于 iOS 和 Android 智能手机）实时访问。这使得 Allied Glass 能够轻松连接团队并消除过多的文书工作。该解决方案还提供了各种可定制的工具来简化流程并提高效率。
运营影响
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