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实例探究 > Hammond Group Reduces IT Costs and Increases Productivity with Aptean Process Manufacturing ERP Ross Edition

Hammond Group Reduces IT Costs and Increases Productivity with Aptean Process Manufacturing ERP Ross Edition

技术
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 化学品
适用功能
  • 离散制造
  • 质量保证
用例
  • 预测性维护
服务
  • 系统集成
挑战
Hammond Group, a chemical company with plants in the US and abroad, was facing growing overhead costs and lengthy implementation time with a tier one ERP supplier. They had also experienced two unsuccessful CRM system migrations. The company realized that to grow and maintain its reputation for customer care, it needed to invest in systems that would cut operational costs while still focusing on its customers. They turned to Aptean Process Manufacturing ERP Ross Edition to handle their financial and production operations.
关于客户
Hammond Group is a chemical company with plants in the US and abroad. The company has a reputation for customer care and was looking to grow and maintain this reputation. They were facing challenges with their existing ERP supplier, including lengthy implementation times and growing overhead costs. They had also experienced two unsuccessful CRM system migrations. The company realized that to grow and maintain its reputation for customer care, it needed to invest in systems that would cut operational costs while still focusing on its customers.
解决方案
Hammond Group implemented Aptean Process Manufacturing ERP to handle both front and back office needs. The solution provides a portal that allows customers to manage elements of their own accounts, including pulling certificates of analysis, something extremely important to its many customers in the chemical industry. The company has made many additional process improvements that make the 39% savings even more valuable. These improvements include enhanced customer service, global management, product costing, product development, quality assurance, regulatory compliance, sample requests, technical service, and tracking and tracing.
运营影响
  • Reduced ERP-related IT costs by 39% in the first year of operation
  • Automated generation of Certificates of Analysis within ERP
  • Complete traceability from raw materials to finished product
数量效益
  • ERP-related IT costs decreased by 39% in the first year of operation
  • Implementation finished in three months and was under budget

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