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Heidelberger Druckmaschinen AG Streamlines Technical Writing with Corel DESIGNER
适用行业
- 教育
- 设备与机械
适用功能
- 维护
- 销售与市场营销
用例
- 添加剂制造
- 库存管理
- 虚拟培训
服务
- 系统集成
- 培训
挑战
Heidelberger Druckmaschinen AG 是一家领先的印刷制造设备公司，在管理印刷机的技术复杂性方面面临着重大挑战。该公司必须处理操作和维护手册、备件目录以及数以千计的插图和图形的创建。 2005 年之前，他们使用 Interleaf 出版系统来制作手册，使用 Mondello 插图软件来制作目录。然而，事实证明底层内容管理系统不足以满足他们的需求。该公司寻求一种面向未来的图形工具，能够满足其广泛的需求，特别是在从 Mondello 和 Interleaf 系统传输现有数据方面。他们还需要一种能够与各种 CAD 系统和其他解决方案有效交互的工具。
关于客户
Heidelberger Druckmaschinen AG 是一家成立于 1850 年的传统公司，总部位于德国海德堡。它是单张纸胶印机的市场领导者，在全球拥有约 20,000 名员工。该公司总部集研发、行政、销售和营销部门于一体，距离其位于维斯洛赫-瓦尔多夫（Wiesloch-Walldorf）的装配厂仅 12 公里，该城市拥有世界上最大的印刷机工厂。该公司以其技术复杂性而闻名，生产复杂的印刷机并制作了大量的操作和维护手册、备件目录以及数千张插图和图形。
解决方案
Heidelberger Druckmaschinen AG 开发了基于 SAP 的企业解决方案，并在六个月的评估期后选择 Corel DESIGNER 作为其图形工具。我们发现 Corel DESIGNER 的全面功能集非常适合技术写作团队的广泛需求。该公司还受益于与加拿大图形软件编辑器 Corel 的密切合作。 Corel 通过开发“徒手套索功能”来满足制造商的需求，该功能允许用户快速、精确地提取标准工具只能不准确捕获的零件。该公司还创建了标准化模板，以确保所有部门和插画师的一致性。 Corel DESIGNER 完全支持行业范围的文件格式（CGM、TIFF 和 PDF）以及面向未来的格式（例如 SVG）。出于培训目的，该公司遵循“培训培训师”原则，员工在参加由 Corel 主导的为期三天的培训课程后将知识传授给同事。
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